Professional Services Consultant (Remote)

Accuris
•$100,000 - $120,000•Remote

About The Position

We are seeking a Professional Services Consultant to join our Americas Professional Services team, delivering implementation, configuration, and integration services for customers across Aerospace & Defense, Oil & Gas, Manufacturing, Medical Device, and Energy. This role brings a strong technical foundation in APIs, authentication, and enterprise system integration to the full scope of professional services consulting. You will partner closely with Sales and Sales Engineering in scoping conversations, contributing the technical input needed to translate customer requirements into SOW-ready scope, and then deliver hands-on implementation for engineering-system integrations across the Accuris product suite.

Requirements

  • Strong working knowledge of REST APIs, integration concepts, and authentication protocols (SSO / LDAP / Active Directory). This is the core technical bar for the role.
  • Comfortable contributing substantively to customer scoping and discovery calls; this is a floor expectation for the seat, not optional.
  • 3-5 years in Professional Services, technical consulting, systems integration, or enterprise software implementation, including exposure to technical scoping or requirements work
  • Comfortable working through ambiguous, cross-functional problems with support from senior colleagues
  • Ability to work independently in a remote/hybrid, Americas-based team, with occasional cross-region collaboration with EMEA and APAC

Nice To Haves

  • PLM / ALM or engineering-system platforms (Teamcenter, Windchill, SAP, Documentum, or similar)
  • MCP (Model Context Protocol) and AI integration patterns
  • API-based system integration platforms and webhook-based integration patterns
  • SQL or relational database fundamentals
  • Enterprise-scale data migration and validation
  • Enterprise software deployment and administration
  • Prior experience in regulated or engineering-driven industries (Aerospace & Defense, Oil & Gas, Manufacturing, Medical Device, Nuclear)

Responsibilities

  • Deliver onboarding, configuration, and deployment activities for customers with active Statements of Work, including authentication setup (SSO / LDAP / Active Directory), API-based data connections, and data validation.
  • Gather integration requirements and define technical scope with customers, partner with Product and Engineering (who develop and maintain the solutions), and carry out testing, validation, and implementation of integrations with customer engineering and enterprise systems (e.g., PLM, ALM, document management, and ERP platforms), including metadata and permission mapping.
  • Contribute substantive technical input in customer scoping and discovery conversations, translating requirements into SOW-ready technical scope in partnership with Sales and Sales Engineering.
  • Own project plans, status, and delivery across multiple concurrent customer engagements, and identify follow-on opportunities with Sales.
  • Produce implementation documentation, best-practice guidance, and end-user/administrator training materials.
  • Resolve technical and functional issues during deployment and post-go-live support, escalating to Engineering as needed.
  • Develop working knowledge across the Accuris product suite and share it with peers.
  • Balance customer delivery with scoping and internal initiatives.

Benefits

  • 10% annual bonus target
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