Professional Services Consultant

Apple•Cupertino, CA

7d•$198,370 - $272,000•Onsite

About The Position

Drive supply chain planning optimization through process changes, data analysis, and visibility and implementing the new technology solutions if required using knowledge of planning process and technical solutions. Advocate for functional teams to define and deliver solution capabilities, including requirements and user-testing, to support the broader Supply Chain planning strategies. Coordinate functional teams and Information Systems and Technology (IS&T) team to ensure that the business requirements are complete and met by the proposed technology solutions, including communicating with the solution teams and users. Work with functional stakeholders to define and manage business processes and technology roadmaps in support of long-term strategies. Inspire change by implementing new ideas effectively within the Apple culture, including proposing automation of data exchange, collaboration, or plan generation. Influence decisions and change management through collaboration, leadership, and a customer-focused approach by communicating with stakeholders on key design decisions and project time lines and evaluating risks caused by the proposed changes. Manage and delivering complex projects by defining detailed timelines and identifying key milestones throughout the project's progress. Develop project justification proposals, business cases, and return on investment estimates by defining the benefits in numerical terms to obtain executive approval and funding. Gather and synthesizing detailed, global business requirements and design specifications. Facilitate project-related testing, roll-out, training, and post-mortem work to bring new solutions into a production environment. Provide timely updates and elevating critical risks in resource availability, technical bugs, and scope creep to management and executive teams. Address escalations, quickly assessing and developing root cause analysis and problem solutions for operations escalations. Define and implement KPls for operational metrics. Identify key success measures for projects being implemented to improve project efficiency and accuracy.

Requirements

Master’s degree or foreign equivalent in Business Administration or related field.
6 years of experience in the job offered or related occupation.
6 years of experience with complex supply chain processes developing business process solutions within the high-tech industry.
6 years of experience optimizing global supply chain, supply and demand planning, fulfillment operations, channel management, and associated industrial engineering technology to drive continuous improvement initiatives and build technology roadmaps.
6 years of experience driving vision-to-implementation of large-scale Enterprise Resource Planning (ERP) systems, Warehouse Management Systems (WMS) or Transportation Management Systems (TMS).
6 years of experience leading business process re-engineering initiatives including creating project plans, defining scope and milestones, managing project budgets, and ensuring timely project delivery.
6 years of experience gathering and synthesizing detailed global business requirements, solution & design specifications and capturing enhancement requests after software releases.
6 years of experience performing validation and user acceptance testing for business process solutions for manufacturing and supply chain operations using Jira, Visio, SQL analyzer, and Tableau.
6 years of experience partnering with stakeholders such as Supply Chain Planning and IT teams to drive optimization through process, data and technology solutions.
6 years of experience acting as a liaison between the functional teams and IS&T to ensure business requirements are complete and met by proposed technology solutions.
6 years of experience utilizing supply chain planning tools such as Oracle i2, SAP and data visualization tools such as Tableau to plan, analyze and execute weekly and daily plans.

Responsibilities

Drive supply chain planning optimization through process changes, data analysis, and visibility and implementing new technology solutions.
Advocate for functional teams to define and deliver solution capabilities, including requirements and user-testing, to support broader Supply Chain planning strategies.
Coordinate functional teams and Information Systems and Technology (IS&T) team to ensure business requirements are met by proposed technology solutions.
Work with functional stakeholders to define and manage business processes and technology roadmaps.
Implement new ideas effectively within the Apple culture, including proposing automation of data exchange, collaboration, or plan generation.
Influence decisions and change management through collaboration, leadership, and a customer-focused approach.
Manage and deliver complex projects by defining detailed timelines and identifying key milestones.
Develop project justification proposals, business cases, and return on investment estimates.
Gather and synthesize detailed, global business requirements and design specifications.
Facilitate project-related testing, roll-out, training, and post-mortem work.
Provide timely updates and elevate critical risks to management and executive teams.
Address escalations, assess root cause analysis, and develop problem solutions.
Define and implement KPIs for operational metrics.
Identify key success measures for projects to improve project efficiency and accuracy.