Services Consultant (Strategic Resourcing) - Denver, CO

World Wide Technology Holding•Denver, CO

About The Position

The Services Consultant – Strategic Resourcing grows WWT’s Strategic Resourcing business by leading the services sales process for customers. This includes developing staffing services business, scoping new client work, preparing budgets and pricing, creating and presenting proposals and statements of work, driving opportunities toward closure with Senior Services Consultants and account teams, and coordinating smooth transitions of awarded engagements from sales to service delivery. The role serves as the primary sales contact for Staffing Services in assigned accounts and regions, develops client relationships within the overall account strategy, and works with internal teams and external partners to structure successful engagements. The position is based in the Denver area, with anticipated travel of 25% depending on assigned accounts and regions.

Requirements

Must live in the Denver area.
Bachelor’s or Master’s degree, or equivalent experience.
At least 5 years of related experience selling staffing services engagements.
Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders.
Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight.
Strong written and verbal communication skills.

Responsibilities

Increase Staffing Services profitability and revenue in assigned accounts and regions.
Develop Staffing Services business in assigned accounts and regions, with support from other team members as needed.
Serve as the single point of contact for Staffing Services sales for assigned accounts and regions.
Establish and maintain contact with assigned clients and develop relationships with key clients in alignment with the account strategy set by the WWT Account Manager, Client Executive, and Client Services Executive.
Conduct detailed requirements-gathering sessions with clients and WWT stakeholders.
Develop thorough and accurate scopes of work.
Negotiate scope and pricing with WWT partners, service delivery partners, and subcontractors.
Create cost estimates and pricing for Staffing Services engagements.
Develop and present preliminary proposals as part of the services sales process.
Coordinate with internal departments as needed to create successful staffing engagements, including PS Delivery, PS PMO, PS Partner Management, Cyber Security, Legal & Compliance, Engineering, SRC, and Finance.
Work with the WWT Service Request Center (SRC) to ensure SOW language, services pricing, hours, and travel budgets meet WWT standards.
After an engagement is awarded, coordinate with SRC, PS, Finance, and other applicable teams to ensure it is set up accurately.
Work with the PS team to transition engagements smoothly from sales to service delivery.
Understand service delivery organization structures and incorporate lessons learned into future engagements.
Identify and develop additional Staffing Services opportunities in assigned accounts.
Conduct difficult customer-facing discussions to address significant scope changes.
Participate in project/program closeout to confirm client satisfaction, gather lessons learned and improvement areas, and identify additional opportunities.
Travel as needed; anticipated travel is 25%, depending on assigned accounts and regions.