Strategic Initiatives Consultant, Merchant Services

Wells Fargo • Irving, TX

7d • Hybrid

About The Position

Wells Fargo is seeking a Strategic Initiatives Consultant to support Merchant Services, which provides businesses with financial solutions and hardware and software for accepting and processing payments in person, online, or by phone. The role helps shape and execute high-priority initiatives within Merchant Acquiring, partnering with senior leadership to identify growth opportunities, evaluate strategic options, and support near- and long-term business goals. As a trusted advisor, the consultant analyzes and resolves complex business challenges, develops actionable strategies, and oversees cross-functional execution from concept through implementation, with accountability for measurable outcomes.

Requirements

• At least 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

• At least 5 years of experience in Business Execution, Strategy, Management Consulting, Business Transformation, Program Management, Strategic Planning, or a related area.
• Experience in Merchant Services, Payments, Treasury Management, Commercial Banking, Financial Services, or FinTech.
• Experience leading and executing complex cross-functional initiatives within a large, matrixed organization.
• Strong project management, problem-solving, organizational, and execution skills.
• Experience supporting strategic planning, business execution, business transformation, or organizational effectiveness initiatives.
• Strong financial and business acumen, including experience evaluating business performance and operational metrics.
• Advanced analytical skills and ability to synthesize information and develop recommendations for leadership.
• Knowledge of the payments ecosystem, merchant acquiring, payment acceptance solutions, and emerging payment technologies.
• Experience building executive dashboards, scorecards, and leadership reporting.
• Ability to communicate complex concepts through compelling storytelling, data visualization, and executive-ready presentations.
• Experience supporting senior executives and leadership teams on highly visible strategic initiatives.
• Exceptional written, verbal, and presentation communication skills.
• Advanced PowerPoint and executive presentation development capabilities, including creating polished, concise, impactful materials for senior leaders.
• Ability to influence without direct authority and build partnerships across diverse stakeholder groups.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.
• Ability to work at one of the locations in the job posting.

Responsibilities

• Lead and support complex, cross-functional initiatives that advance strategic priorities across Merchant Services.
• Partner with senior leaders and stakeholders to identify, prioritize, and execute initiatives that improve business performance, client experience, operational effectiveness, and organizational outcomes.
• Analyze business performance, market trends, operational metrics, and strategic opportunities to develop actionable recommendations.
• Coordinate across lines of business and support functions to align stakeholders, manage dependencies, and resolve issues.
• Identify opportunities to streamline processes, improve efficiency, and enhance execution while maintaining risk and control disciplines.
• Develop executive-level presentations, board materials, business reviews, strategic narratives, and communications for senior leadership audiences.
• Transform complex data and business insights into clear, concise, visually compelling presentations for executive decision-making.
• Support business planning, operating reviews, organizational initiatives, and special projects across Merchant Services.
• Monitor progress against strategic objectives and key performance indicators, identify risks, and recommend actions to achieve desired outcomes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed