Services Architecture Expert (Multiple Positions Available)
About The Position
SAP America, Inc. seeks multiple Services Architecture Experts at its Newtown Square, Pennsylvania location. The role advises customers using broad application, line-of-business, or industry understanding, with a focus on customer success and SAP’s cloud strategy. The expert assesses customers’ current situations and goals, translates them into business-driven IT roadmaps and architecture designs, and helps customers realize the benefits of SAP cloud solutions. The role defines strategic, conceptual, and organizational scope for SAP-centric IT landscapes; develops business, application, data, technology, or enterprise architectures; and designs target architectures that support desired business outcomes. It challenges and improves existing approaches, aligns differing stakeholder perspectives, and collaborates with customers, partners, SAP teams, and development teams on implementation, innovation, and knowledge management. The expert also supports sales deals by explaining deployment scope, design, roadmaps, and estimates; troubleshoots critical customer issues; and advises and mentors diverse delivery teams. The position requires up to 60% domestic and international travel to customer sites and SAP offices. The role requires a bachelor’s degree or foreign equivalent in Computer Science, Engineering, Business Administration, or a related field and seven years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of those fields and five years of experience. Required experience includes five years in each of the specified SAP cloud migration, enterprise architecture, technical landscape, IT landscape integration, digital transformation roadmap, and business process transformation areas.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Business Administration, or a related field, plus seven years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields plus five years of experience.
- Five years of experience with cloud migration of SAP applications to hyperscalers such as Microsoft Azure, Google Cloud Platform, or Amazon Web Services.
- Five years of experience designing SAP enterprise architecture.
- Five years of experience with SAP technical landscape strategy and design.
- Five years of experience defining and integrating IT landscapes.
- Five years of experience designing digital transformation roadmaps for enterprise applications.
- Five years of experience building business process transformation plans with the SAP toolchain.
- Ability to travel up to 60% domestically and internationally to customer sites and SAP offices.
Responsibilities
- Understand customers’ current situations, goals, industry, and lines of business holistically.
- Translate customer goals into business-driven IT roadmaps and architecture designs based on SAP offerings and cloud strategy.
- Operationalize customers’ business strategies and identify relevant components, approaches, and inputs to derive solutions.
- Challenge existing solutions, approaches, and concepts to produce state-of-the-art, future-ready outcomes.
- Redefine concepts to support continuous improvement and agility in solution design.
- Clarify expectations among stakeholders and integrate diverse points of view into solutions.
- Collaborate with customers, partners, SAP teams, and development teams on implementation and co-innovation.
- Drive knowledge management and innovation activities informed by customer experience.
- Explain and apply architectural patterns, including microservice-based, reactive, and cloud-native architectures.
- Support sales deals by articulating deployment scope, design, roadmaps, and estimates.
- Design target architectures that support expected business outcomes.
- Define strategic, conceptual, and organizational scope for SAP-centric IT landscape design, especially in challenging customer situations.
- Develop business, application, data, technology, or enterprise architecture in close collaboration with customers.
- Troubleshoot success-critical customer issues related to SAP.
- Act in an architect role in service delivery, such as Business Architect, Application (Solution) Architect, Data Architect, Technical Architect, or Enterprise Architect.
- Advise and mentor teams comprising customer, partner, and SAP resources.
Benefits
- Employee referral program, subject to eligibility criteria.
- Variable incentive opportunity, with actual payout dependent on company and personal performance.
- Flexible working models.
- Continuous learning through academies, mentoring, and certifications.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
