ServiceNow Technical Architect

Bright Vision Technologies • Frisco, TX

1d • $165,000 - $185,000 • Remote

About The Position

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. The company describes this as an opportunity to join an established organization with career growth potential.

The ServiceNow Technical Architect will lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines platform expertise with enterprise architecture judgment, establishing standards for data, integration, security, and customization to keep the platform scalable, maintainable, and aligned with business priorities. The architect will shape multi-year roadmaps and influence engineering, business, and executive stakeholders.

This is a full-time, direct W2 position, 100% remote within the United States, with an annual salary range of $165,000–$185,000. The posting lists experience requirements of 6+ years in its introductory details and eight or more years of ServiceNow experience in the required qualifications. Bright Vision Technologies is unable to sponsor new H-1B visa petitions for this position.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Nice To Haves

• ServiceNow Certified Technical Architect (CTA) credential.
• Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
• Exposure to multi-instance, multi-region ServiceNow deployments.
• Experience integrating ServiceNow with major SaaS platforms such as Workday, Salesforce, and SAP.
• Familiarity with HAM Pro, SAM Pro, or App Engine Studio.

Responsibilities

• Lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.
• Establish standards for data, integrations, security, and customization to support a scalable and maintainable platform aligned with business priorities.
• Shape multi-year ServiceNow roadmaps.
• Influence engineering, business, and executive stakeholders.
• Lead major ServiceNow upgrades and release planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior