ServiceNow Solutions Architect

Bright Vision Technologies • Artesia, CA

1d • $150,000 - $200,000 • Remote

About The Position

Bright Vision Technologies is seeking a ServiceNow Solutions Architect to lead the design, governance, and long-term evolution of its ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform expertise with enterprise architecture judgment, establishing standards for data, integration, security, and customization to keep the platform scalable, maintainable, and aligned with business priorities. The architect will shape multi-year roadmaps and influence engineering, business, and executive stakeholders.

This is a full-time, direct W2 position that is 100% remote within the United States. The listed salary range is $150,000–$200,000 annually. The posting states six or more years of experience in the role summary, while the required qualifications specify eight or more years of ServiceNow experience, including significant time in architecture or technical leadership roles.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
• Deep expertise across multiple ServiceNow modules.
• Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
• Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
• Experience designing CMDB, discovery, and service mapping implementations.
• Strong understanding of platform security, ACLs, and role design at scale.
• Experience leading major upgrades and release planning.
• Excellent communication and stakeholder management skills.
• ServiceNow CTA, CIS, or CSA certifications.

Nice To Haves

• ServiceNow Certified Technical Architect (CTA) credential.
• Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
• Exposure to multi-instance, multi-region ServiceNow deployments.
• Experience integrating ServiceNow with major SaaS platforms such as Workday, Salesforce, and SAP.
• Familiarity with HAM Pro, SAM Pro, or App Engine Studio.

Responsibilities

• Lead the design, governance, and long-term evolution of the ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.
• Establish standards for platform data, integrations, security, and customization.
• Keep the platform scalable, maintainable, and aligned with business priorities.
• Shape multi-year ServiceNow roadmaps.
• Influence engineering, business, and executive stakeholders.
• Lead major upgrades and release planning.
• Design CMDB, discovery, and service mapping implementations.
• Design and guide complex integrations using IntegrationHub and REST APIs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior