ServiceNow HRSD Developer supporting Nvidia

Sustainable Talent•Santa Clara, CA
•Onsite

About The Position

Sustainable Talent is seeking a ServiceNow HR Service Delivery (HRSD) Developer to support NVIDIA’s team. This full-time, W-2 contract role is based in Santa Clara, California, and is responsible for the full solution development lifecycle, from initial design through deployment. The work focuses on core-system and service-specific integrations that enhance the HR Service Delivery platform. The developer will design, configure, and maintain scalable HRSD solutions and integrations, improve HR processes, and advise on technical feasibility, trade-offs, risks, scalability, and maintainability. The role partners with HR teams, system owners, and IT partners to deliver solutions aligned with enterprise governance, security, and architecture. It also includes developing AI-enabled HR service delivery capabilities using ServiceNow Now Assist, AI Agents, and other generative AI features, alongside testing, documentation, and knowledge transfer.

Requirements

  • At least 3 years of hands-on ServiceNow development and administration experience, with a strong focus on HRSD.
  • Proven expertise architecting and implementing HRSD solutions, managing HR profiles, and automating processes.
  • ServiceNow HRSD certification.
  • Proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow scripting.
  • Experience building and managing ServiceNow-side integrations with HR solutions such as Workday HRMS, Cornerstone OnDemand, or Beeline.
  • Experience working in a multi-instance development stream (Dev/Test/Stage/Prod) and collaborating with diverse stakeholders across time zones.
  • Strong problem-solving and collaboration skills.
  • Ability to work independently, drive solutions forward, and adapt in a fast-paced, dynamic environment.

Nice To Haves

  • Experience with real-time, service-specific integrations is highly preferred.
  • Experience using AI coding assistants and adapting and transferring SPP vibe-coded solutions into a ServiceNow environment would be an advantage.

Responsibilities

  • Architect, design, and configure scalable ServiceNow HRSD solutions, including Case and Knowledge Management, Employee Service Center, and Lifecycle Events.
  • Implement and maintain integrations between ServiceNow HRSD and HR solutions; coordinate integration requirements and development with other system owners.
  • Optimize HR processes using Flow Designer, Business Rules, and ServiceNow APIs to meet business requirements and improve efficiency.
  • Advise on solution feasibility, trade-offs, and potential risks.
  • Partner with internal HR teams to translate business needs into technical solutions.
  • Design, develop, and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities.
  • Assess the scalability and sustainability of proposed designs and recommend robust, maintainable solutions.
  • Collaborate with IT partners on issues affecting the broader ServiceNow platform, aligning with enterprise governance, security, and architecture.
  • Conduct unit testing and maintain detailed documentation for configurations and deployments.
  • Facilitate knowledge transfer so internal teams can maintain, support, and troubleshoot configurations and integrations.

Benefits

  • Competitive pay of $65–$75 per hour, depending on factors such as experience, education, and location.
  • Full benefits.
  • PTO.
  • Company culture described as amazing.
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