Senior ServiceNow HRSD Developer supporting Nvidia

Sustainable Talent•Santa Clara, CA

15h•$70 - $105•Hybrid

About The Position

Sustainable Talent is partnering with NVIDIA to hire a Senior ServiceNow HR Service Delivery (HRSD) Developer. This technical leadership role supports NVIDIA’s growing team and focuses on designing, architecting, developing, and deploying scalable HR solutions on the ServiceNow platform. The developer will partner with global HR stakeholders, IT teams, and vendors to improve employee experiences and transform HR processes. The role also contributes to the roadmap for AI-enabled HR service delivery, recommending best practices and ensuring solutions are scalable, maintainable, secure, and aligned with enterprise standards. This is a full-time W-2 contract role based in Santa Clara, California, with a hybrid workplace arrangement. The stated pay range is $70–$105 per hour, depending on factors including experience, education, and location. The posting also mentions full benefits, PTO, and company culture.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field.
At least 5 years of experience in ServiceNow development and administration, including significant HRSD experience.
Proven expertise architecting, designing, and implementing HRSD solutions, HR profile management, integrations, and process automation.
Strong experience implementing and supporting HR service processes, including onboarding, offboarding, employee transitions, case management, and knowledge management.
Hands-on experience in multi-instance ServiceNow environments, including Dev, Test, Stage, and Production.
ServiceNow HRSD certification.
Strong proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow development.
Experience designing and implementing integrations between ServiceNow and enterprise HR applications such as Workday, Cornerstone, and vendor management systems.
Strong understanding of HR processes, workflows, and employee service delivery best practices.
Experience collaborating with global stakeholders across multiple time zones.
Excellent communication, problem-solving, stakeholder management, and collaboration skills.
Ability to work independently, drive initiatives forward, and operate effectively in a fast-paced environment.

Nice To Haves

ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA).
Experience with Integration Hub, REST APIs, Graph APIs, and enterprise integration patterns.
Experience implementing ServiceNow Now Assist, AI Agents, Virtual Agent, or other generative AI capabilities within ServiceNow.
Experience leveraging AI coding assistants and adapting AI-generated or SPP vibe-coded solutions into scalable, maintainable ServiceNow implementations.
Experience working in large, global enterprise environments.
Experience mentoring developers and providing technical leadership for ServiceNow programs.

Responsibilities

Architect, design, develop, and configure scalable ServiceNow HRSD solutions, including Case and Knowledge Management, Employee Service Center, onboarding, offboarding, and lifecycle events.
Serve as technical lead for HRSD initiatives, providing guidance on solution design, architecture decisions, technical feasibility, and implementation strategy.
Partner with global HR and IT stakeholders to analyze business needs and define technical solutions aligned with best practices and long-term strategy.
Design and implement integrations between ServiceNow HRSD and enterprise HR systems, coordinating with system owners to ensure reliable, scalable solutions.
Collaborate with IT partners on issues and enhancements affecting the broader ServiceNow platform, aligning solutions with enterprise governance, security, and architecture.
Build efficient workflows using Flow Designer, Business Rules, UI Policies, Integration Hub, and ServiceNow APIs.
Design and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities.
Assess the long-term scalability and sustainability of proposed solutions and recommend approaches that balance business needs with platform best practices.
Perform unit testing to validate solution quality and functionality.
Coordinate system testing and user acceptance testing with stakeholders and end users.
Troubleshoot and resolve HRSD-specific issues and collaborate with IT partners on broader platform concerns.
Maintain technical documentation for configurations, solutions, integrations, and deployments.
Facilitate knowledge transfer and mentor team members on development standards, architecture patterns, and platform best practices.
Stay current on ServiceNow innovations, AI capabilities, and HR technology trends, identifying opportunities to improve employee experience and operational efficiency.