ServiceNow HR Associate Technical Consultant

Stridepath ConsultingJacksonville Beach, FL
Remote

About The Position

The Associate Technical Consultant is an entry-level role focused on assisting in the delivery of ServiceNow Employee Workflow solutions under the guidance of senior team members. This role builds foundational technical and consulting skills through project participation, training, and ongoing mentorship.

Requirements

  • ServiceNow CSA Certification (to be obtained within 6 months)
  • ServiceNow CIS–HR Certification (to be obtained within 6 months)

Nice To Haves

  • Professional Services Experience: Not required
  • ServiceNow Experience: Not required

Responsibilities

  • Participate in ServiceNow development projects by shadowing and gradually taking on configuration, development, testing, and deployment tasks.
  • Learn how to document configurations, reports, and development work.
  • Assist customers with testing activities.
  • Shadow and begin learning to deliver effective demonstrations of ServiceNow products and solutions.
  • Gain and maintain certifications, stay current on new features, and commit to continuous learning.
  • Participate in agile ceremonies (story grooming, pointing sessions, stand-ups, release planning, sprint retrospectives).
  • Seek opportunities to learn update set promotion processes between instances.
  • Participate in knowledge transfer sessions with customers.
  • Support Technical Consultant initiatives across the organization.
  • Learn and engage with customers and teammates through timely and effective communication.
  • Actively collaborate with and support teammates.
  • Develop an understanding of Technical Consultant methodologies and principles.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service