Servicenow Developer
RAPID EAGLE INC•Addison, TX
•$55 - $75•Onsite
About The Position
The ServiceNow Developer will work onsite in Dallas, Texas, focusing on ServiceNow CMDB data and performance analytics. The role involves creating and maintaining dashboards, scorecards, and KPIs; analyzing and visualizing data from ServiceNow and other systems; collaborating with cross-functional teams; and supporting data quality and governance.
Requirements
- ServiceNow CMDB experience.
- A technical background and understanding of the makeup of data within ServiceNow.
- Ability to analyze data.
- Certification, attestation, and validation experience or knowledge.
Nice To Haves
- Knowledge of the ITIL Framework.
- Experience in banking or financial institutions.
- Good communication skills.
Responsibilities
- Create and maintain interactive dashboards, scorecards, and KPIs to track ServiceNow performance.
- Extract, clean, and analyze data from ServiceNow and other systems, including ITSM and CMDB.
- Collaborate with cross-functional teams, including IT, HR, and Finance, to identify trends, patterns, and insights that improve operational efficiency.
- Ensure data quality and accuracy by identifying anomalies or inconsistencies in ServiceNow data.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
