ServiceNow Developer
About The Position
Bright Vision Technologies is seeking an experienced ServiceNow Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role involves hands-on configuration and development, including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions. The developer is expected to follow practices that keep the platform clean, upgrade-safe, and performant, and to deliver maintainable production solutions using declarative and programmatic approaches appropriately. This is a full-time, direct W2 position that is 100% remote within the United States. The salary range is $100,000–$170,000 annually. U.S. citizens, Green Card holders, EAD holders, and H-1B transfer candidates are encouraged to apply; the company cannot sponsor new H-1B visa petitions for this position.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 10 or more years of hands-on ServiceNow development experience.
- Strong JavaScript skills, including ES5/ES6 patterns used in ServiceNow.
- Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
- Experience with Flow Designer and IntegrationHub.
- Hands-on integration experience using REST, SOAP, and MID Servers.
- Strong understanding of the ServiceNow data model and CMDB concepts.
- Experience with Service Portal widget development.
- ServiceNow Certified System Administrator (CSA) credential.
- Strong troubleshooting and analytical skills.
Nice To Haves
- ServiceNow Certified Application Developer (CAD).
- Certified Implementation Specialist credentials in ITSM, HR, CSM, or ITOM.
- Experience with Now Assist or GenAI Controller.
- Familiarity with App Engine Studio.
- Exposure to multi-instance ServiceNow environments.
Responsibilities
- Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
- Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
- Write clean, well-tested server-side and client-side scripts, including Business Rules, Script Includes, Client Scripts, and UI Actions.
- Develop scoped applications that follow platform best practices and avoid global-scope pollution.
- Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
- Develop catalog items, request workflows, and end-to-end fulfillment automation so requests are routed, approved, and executed reliably.
- Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
- Develop and maintain CMDB integrations, identification rules, and data quality improvements.
- Implement reports, dashboards, and Performance Analytics where required.
- Participate in design reviews, contribute to platform standards, and document technical decisions.
- Support upgrades, regression testing, and remediation of customizations across releases.
- Troubleshoot performance, scripting, and integration issues across development, test, and production instances; perform root-cause analysis and contribute durable fixes.
- Collaborate with administrators, business analysts, and stakeholders to refine requirements and propose technical solutions.
- Stay current with ServiceNow releases, new features, and emerging best practices.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
