ServiceNow Developer

MANTECH•USA-Remote Work, USA-MD-California, MD

8d•$117,000 - $195,100•Remote

About The Position

MANTECH is seeking a motivated, career- and customer-oriented ServiceNow Developer for a future opportunity. The role is primarily remote and focuses on configuring ServiceNow components and developing customized solutions on the ServiceNow platform. The developer will build and support solutions across SPM, ITSM, ITOM, CMDB, and scoped applications, while following coding, security, and performance best practices. The position also supports federal security compliance and software accreditation processes.

Requirements

At least 5 years of progressively responsible experience specializing in ServiceNow development, or at least 4 years with a master's degree.
Bachelor's degree or equivalent; the posting accepts 6 additional years of experience with a high school diploma or 4 additional years with an associate degree.
Active ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certification.
Experience with JavaScript, Glide APIs, and ServiceNow Studio, with significant experience across ITSM, ITOM, CMDB, Flow Designer, and IntegrationHub.
Established track record working with Agile/Scrum methodologies.
Ability to support the Risk Management Framework (RMF) and federal software accreditation processes.
Active Secret clearance.
Ability to remain stationary 50% of the time.
Ability to communicate frequently and exchange accurate information with coworkers, management, and customers, including when delivering presentations.

Nice To Haves

ServiceNow Certified Application Developer (CAD) certification.
ServiceNow Certified Implementation Specialist in IT Service Management (CIS-ITSM).
ServiceNow Certified Implementation Specialist in Strategic Portfolio Management (CIS-SPM).
Self-starter with strong interpersonal skills and the ability to lead remote teams.
Prior experience supporting federal agencies or defense programs.

Responsibilities

Design, develop, and deploy ServiceNow solutions across SPM, ITSM, ITOM, CMDB, and scoped application integrations using best-practice coding standards.
Analyze requirements, user stories, and wireframes to deliver performant technical solutions.
Develop workflows, business rules, UI policies, and automation using Flow Designer and Integration Hub.
Perform code reviews, define enterprise development standards, and enforce security best practices.
Troubleshoot and resolve platform issues while maintaining system reliability and performance.
Execute ServiceNow platform upgrades and patching, and deploy new modules.
Create technical documentation and provide training and guidance to organizational stakeholders.
Ensure compliance with RMF, FedRAMP, and other mandatory federal security frameworks, and support the software accreditation process.