ServiceNow Developer

Kiewit•Papillion, NE

6d•Onsite

About The Position

The Senior ServiceNow Engineer (Lead Developer) delivers high-quality, scalable, and maintainable technical solutions on the ServiceNow platform. The role leads development efforts and ensures solutions are built efficiently and align with architectural standards and best practices. As the primary execution lead, the developer translates prioritized business requirements into technical solutions while contributing to platform optimization, code quality, and delivery excellence. The role is based full time in the office in Omaha, Nebraska; relocation support is not offered. Kiewit Technology Group builds technology solutions for the company's operations and project lifecycle, with a focus on providing project schedule and cost certainty and enabling faster, data-informed decisions.

Requirements

Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Software Engineering, Computer Information Systems, Business Administration with a technology focus, or a similar field; or equivalent professional work experience.
At least 3 years of experience with ServiceNow development, including workflows, scripting, and integrations.
Deep understanding of ServiceNow platform capabilities and development best practices.
Experience translating business requirements into technical solutions.
Proficiency in JavaScript and ServiceNow scripting frameworks.
Experience with code reviews, version control, and development standards.
Strong problem-solving skills focused on performance and scalability.
Ability to collaborate effectively with cross-functional teams.
Strong attention to detail and commitment to quality and maintainability.
Ability to work productively, meet deadlines, communicate professionally, follow oral and written instructions, and perform work safely and effectively.
Ability to work during normal operating hours and work overtime and weekends as required; work may occur at various locations and conditions may vary.

Responsibilities

Design and build roadmap-driven features, workflows, and integrations.
Translate user stories and requirements into functional technical solutions, ensuring scalability, maintainability, and performance.
Collaborate with product, architecture, and operations teams to support aligned, efficient delivery.
Lead development efforts and provide technical guidance across implementations.
Conduct code reviews and enforce ServiceNow development best practices, coding standards, and quality expectations.
Promote reusability, simplicity, and use of platform-native capabilities.
Identify and reduce technical debt; optimize platform performance, including workflows, scripts, and integrations.
Recommend improvements to scalability, efficiency, and system reliability, and help maintain a clean, sustainable codebase.
Partner with Product Management and Business Analysis to refine user stories into technical tasks, identify requirement gaps and risks, and provide effort estimates and technical planning input.
Ensure work items are clear and ready before development.
Participate in deployments across environments, support release execution and validation, and troubleshoot issues during and after deployments.
Collaborate with operations to ensure smooth, stable releases.
Maintain regular, reliable attendance; meet deadlines; communicate and interact professionally; follow instructions and safety policies; and work overtime and weekends as required.