ServiceNow Developer

E Logic•San Diego, CA

46d•Onsite

About The Position

E-Logic, Inc. is seeking a ServiceNow Developer to support the Southwest Regional Maintenance Center (SWRMC) at Naval Base San Diego. The selected candidate will support the modernization of legacy applications and expansion of ServiceNow capabilities, including the migration of legacy Oracle APEX applications to the ServiceNow platform. The position will provide hands-on ServiceNow development, application configuration, system integration, security implementation, and knowledge transfer to government personnel. The selected candidate will work in an Agile/Scrum environment and support project execution in accordance with established schedules, deliverables, and government requirements.

Requirements

Minimum of 5 years of IT experience.
Minimum of 3 years of hands-on ServiceNow development experience.
Demonstrated experience developing, configuring, and implementing ServiceNow solutions.
Experience with ServiceNow ITSM and application development.
Experience with system integrations using REST/SOAP and related web technologies.
Experience with JavaScript, HTML, and CSS.
Experience with authentication and integration technologies such as SSO, LDAP, and SAML.
ServiceNow Certified System Administrator (CSA) - required on Day 1.
ServiceNow Certified Application Developer (CAD) - required on Day 1.
Current IAT Level II certification in accordance with applicable DoD requirements, such as CompTIA Security+ CE, is required.
U.S. Citizenship is required.
Active Top Secret (TS) security security clearance is required on Day 1.

Nice To Haves

ServiceNow Certified Implementation Specialist (CIS), either ITSM or App Engine - required within 90 days of employment.
Previous experience supporting U.S. Navy or Department of Defense environments.
Experience working in Navy cloud environments.
Experience migrating Oracle APEX applications or other legacy applications to ServiceNow.
Experience with ServiceNow App Engine.
Experience implementing Navy or DoD identity and access management solutions, including CAC and MFA.
Experience working in an Agile/Scrum development environment.
Experience providing technical training and knowledge transfer to government personnel.

Responsibilities

Support the migration of legacy Oracle APEX web portal applications to ServiceNow while minimizing operational disruption.
Develop and configure ServiceNow solutions using JavaScript, Flow Designer, REST/SOAP integrations, HTML, CSS, and ServiceNow MID Servers.
Design, develop, configure, and maintain custom applications using ServiceNow App Engine.
Configure and enhance ServiceNow IT Service Management (ITSM) modules, workflows, business rules, and related platform functionality.
Design and implement role-based access controls (RBAC), field-level security, and other security controls to protect sensitive and personally identifiable information (PII).
Support integration with Navy identity and access management capabilities, including Common Access Card (CAC) and multi-factor authentication (MFA).
Develop and maintain system integrations using technologies and protocols such as REST, SOAP, SSO, LDAP, and SAML.
Troubleshoot application, integration, workflow, and platform issues and implement appropriate corrective actions.
Provide hands-on knowledge transfer, technical guidance, and training to government system administrators.
Participate in and support Agile/Scrum activities, including sprint planning, daily stand-ups, demonstrations, and retrospectives.
Track and report project progress, technical activities, risks, and deliverables in accordance with the approved Plan of Action and Milestones (POAM) schedule.
Prepare and maintain technical documentation and other project deliverables as required.
Follow applicable Navy, Department of Defense (DoD), government, and contract security requirements.