ServiceNow Developer (TS/SCI)

Seamless Migration•Chantilly, VA

7d•Hybrid

About The Position

Seamless Migration is seeking a career- and customer-oriented ServiceNow Developer to join its team in Chantilly, Virginia. The role designs, develops, configures, and enhances ServiceNow Security Incident Response (SIR) solutions for enterprise cybersecurity incident response and case management. The developer customizes ServiceNow forms, tables, scripts, and reusable components; enhances Security Operations Workspaces with UI Builder; and automates incident intake, classification, routing, investigation, remediation, and closure. The role develops and maintains integrations with SIEM platforms, Microsoft services, and enterprise applications, and configures incident correlation and security alert ingestion. It also builds dashboards and Performance Analytics indicators, implements access controls and secure evidence-handling practices, conducts testing and troubleshooting, and maintains technical documentation and development standards. The position is hybrid in Chantilly, VA and requires an existing TS/SCI clearance to start. Seamless Migration is a Service-Disabled Veteran-Owned Small Business founded in 2021 that focuses on enabling organizations through automation and uses agile methodologies in its business practices.

Requirements

Strong hands-on experience developing and configuring applications on the ServiceNow platform.
Proficiency in ServiceNow scripting, including JavaScript, GlideRecord, Script Includes, Business Rules, Client Scripts, and UI Policies.
Experience developing workflows and automation using ServiceNow Flow Designer.
Experience configuring ServiceNow forms, tables, workflows, task management, and custom applications.
Experience developing REST API integrations using ServiceNow REST Messages, Scripted REST APIs, or IntegrationHub.
Experience working with ServiceNow Access Control Lists (ACLs), roles, and application security.
Familiarity with ServiceNow Workspaces, UI Builder, or configurable workspace development.
Understanding of incident management processes, workflow automation, and enterprise case management.
Experience troubleshooting ServiceNow scripts, integrations, workflows, and application functionality.
Ability to translate technical and business requirements into ServiceNow configurations and custom solutions.
Experience working in Agile development environments.
Existing TS/SCI clearance required to start.

Nice To Haves

Direct experience implementing or developing ServiceNow Security Incident Response (SIR).
Experience with ServiceNow Security Operations (SecOps), including Security Incident Response and Vulnerability Response (VR).
Experience configuring SIR playbooks, security incident lifecycles, investigation tasks, and remediation workflows.
Familiarity with Security Operations Center (SOC) operations and cybersecurity incident response processes.
Experience integrating ServiceNow with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar technologies.
Experience with ServiceNow IntegrationHub, MID Servers, import sets, and transform maps.
Experience developing integrations with Microsoft Graph API, Active Directory, LDAP, or PKI.
Experience with ServiceNow Performance Analytics, dashboards, and operational reporting.
Understanding of security incident classification, indicators of compromise, and incident correlation.
Experience developing ServiceNow applications in secure federal government environments.
ServiceNow certifications such as Certified System Administrator (CSA), Certified Application Developer (CAD), or relevant Certified Implementation Specialist (CIS) certifications.

Responsibilities

Design, develop, configure, and enhance ServiceNow SIR solutions for enterprise cybersecurity incident response and case management.
Customize ServiceNow forms, tables, scripts, and reusable components, and enhance Security Operations Workspaces using UI Builder.
Automate incident intake, classification, routing, investigation, remediation, and closure using Flow Designer, IntegrationHub, and playbooks.
Develop and maintain integrations with SIEM platforms, Microsoft services, and enterprise applications using REST APIs, Scripted REST APIs, IntegrationHub, and MID Servers where applicable.
Configure incident correlation and automate security alert ingestion and incident data synchronization across systems.
Build dashboards, reports, and Performance Analytics indicators to track incident severity, response times, remediation, and team performance.
Implement access controls, secure evidence handling, audit tracking, and data retention requirements.
Perform unit, integration, and user acceptance testing; troubleshoot application, workflow, and integration issues.
Maintain technical documentation, configuration specifications, and development standards.