ServiceNow Developer SME - TS/SCI w Polygraph
About The Position
Modern Government Solutions (MGS) is seeking a ServiceNow Developer SME to build and enhance a modern cloud platform supporting digital engineering and mission-critical operations. The position works within a hub-and-spoke architecture with ServiceNow at its core, integrating customer tools and APIs and enabling workflows across Linux, Windows, and enterprise cloud environments. This is a full-time, on-site role in Sterling, Virginia, requiring an active DoD TS/SCI clearance with CI Polygraph. The role focuses on developing, administering, and optimizing ServiceNow solutions in secure AWS cloud environments. The developer will maintain the platform CMDB, configure ServiceNow modules and workflows, integrate external identity and mission applications, and support automation through CI/CD and DevSecOps practices. The position also involves troubleshooting complex issues, documenting solutions, and communicating technical status to stakeholders and leadership.
Requirements
- Active DoD TS/SCI security clearance with CI Polygraph.
- Bachelor's degree in a STEM field such as Computer Science, Engineering, Information Technology, Cybersecurity, or a related discipline.
- DoD 8570 baseline certification, Security+ CE or higher.
- At least 5 years of hands-on ServiceNow development and administration experience in enterprise or government environments.
- Expertise developing and maintaining ServiceNow solutions using CI/CD, test automation, and DevSecOps practices.
- Proficiency in cloud architecture and system design; AWS preferred, Azure acceptable.
- Experience integrating with Active Directory, LDAP, IdAM, and mission applications.
- Strong understanding of ServiceNow modules such as ITOM/Discovery, SAM, and Flow Designer.
- Familiarity with Agile methodologies and task management tools such as Jira.
- Strong troubleshooting, engineering rigor, documentation, and communication skills.
- Applicants must be United States citizens and may be subject to a government security investigation for access to classified information.
Nice To Haves
- Active ServiceNow certifications, such as Developer, Administrator, or Implementation Specialist.
- Experience with the ServiceNow Software Asset Management (SAM) module.
- Experience with monitoring and observability tools such as Grafana, Splunk, AppDynamics, or DynaTrace.
- Experience with cloud solution optimization and performance tuning.
- Experience integrating ServiceNow with virtualized or containerized applications.
- Experience with change management and continuous improvement practices.
Responsibilities
- Design, deploy, configure, and maintain ServiceNow CMDB and workflows within secure AWS cloud environments.
- Integrate ServiceNow with external applications, including Active Directory, LDAP, IdAM, and mission applications.
- Integrate ServiceNow with CI/CD pipelines and DevSecOps applications to automate deployment of testing artifacts into ServiceNow.
- Configure and optimize ServiceNow modules, including ITOM/Discovery, SAM, and Flow Designer, for performance, security, and usability.
- Develop and maintain a platform CMDB to manage baseline configurations.
- Work with end users to develop, configure, and deploy ServiceNow workflows that support and enhance operations.
- Configure ServiceNow to maximize automation for platform operations.
- Troubleshoot complex issues, document solutions, and communicate technical status to stakeholders and leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
