ServiceNow Developer

Comcast • Philadelphia, PA

7d • $101,875 - $152,813 • Hybrid

About The Position

Comcast Business IT is seeking a motivated ServiceNow Developer to support the development, configuration, testing, and enhancement of enterprise ServiceNow solutions. In this role, you will work with product owners, architects, software engineers, and business partners to deliver scalable, secure, and reliable platform capabilities that improve service delivery, operational workflows, and business outcomes. The ideal candidate has hands-on experience with ServiceNow development fundamentals, including scripting, configuration, integrations, testing, and platform modules. You will contribute to code development and test execution, support production releases and platform stability, and continue building expertise across the ServiceNow ecosystem.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Systems, a related technical field, or equivalent practical experience.
• 2–4+ years of experience in IT service management or enterprise application development.
• 1+ year of experience with JavaScript, Python, Java, REST APIs, integrations, databases, or cloud fundamentals.
• Experience supporting application development, testing, troubleshooting, and production releases in a collaborative engineering environment.
• Ability to partner with technical and business stakeholders to understand requirements and deliver reliable platform enhancements.
• Legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Nice To Haves

• 1+ year of hands-on experience with ServiceNow development preferred
• Exposure to AI-assisted software development capabilities, including code generation, code review, analysis, or software lifecycle support.

Responsibilities

• Develop, configure, customize, and maintain ServiceNow applications and modules, including IT Service Management and Configuration Management Database capabilities.
• Support Telecom Service Operations Management development and related service operations workflows, including incident, request, problem, change, and service operations processes.
• Develop and update scripts, workflows, business rules, client scripts, Script Includes, Flow Designer components, and other platform functionality.
• Support integrations between ServiceNow and enterprise systems using REST APIs, data exchanges, and platform integration tools.
• Assist with data imports, data cleanup, data migration, and validation activities to support ServiceNow platform accuracy and reliability.
• Participate in testing, defect resolution, regression validation, release launches, and production support activities.
• Contribute to platform upgrades, vulnerability remediation, maintenance activities, and ongoing stability improvements.
• Apply DevSecOps practices in daily development, testing, deployment, and support work.
• Partner with quality assurance, product, architecture, and engineering teams to ensure applications meet business, technical, and security requirements.
• Maintain regular, consistent, and punctual attendance.

Benefits

• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
• Additionally, Comcast provides best-in-class Benefits to eligible employees.
• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
• That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level