ServiceNow Developer

Sentinel•Chicago, IL

47d•$45 - $55•Onsite

About The Position

Sentinel is seeking a ServiceNow Developer to support one of our largest customers. The ServiceNow Developer is responsible for the technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization’s ServiceNow platform. This role focuses on supporting core IT Service Management (ITSM) capabilities, developing Service Catalog solutions, automating business processes, and collaborating with IT teams and business stakeholders to deliver scalable and reliable ServiceNow solutions.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
2–4 years of hands-on experience with ServiceNow development, configuration, and administration.
Experience with ServiceNow ITSM modules and Service Catalog.
ServiceNow Certified System Administrator (CSA) certification.
Hands-on experience with JavaScript and ServiceNow scripting.
Working knowledge of HTML, CSS, JSON, XML, REST, and SOAP web services.
Strong understanding of ITIL processes, including Incident, Request, Problem, Change, and CMDB.
Experience working in Agile/Scrum development environments.
A valid driver’s license and proof of vehicle insurance will be required.
Legally authorized to work in the US without sponsorship.
Must demonstrate a “can-do” attitude.

Nice To Haves

ServiceNow Certified Application Developer (CAD) certification preferred.
ITIL v4 Foundation certification preferred.

Responsibilities

Technical configuration, customization, scripting, workflow automation, integrations, and ongoing maintenance of the organization’s ServiceNow platform.
Supporting core IT Service Management (ITSM) capabilities.
Developing Service Catalog solutions.
Automating business processes.
Collaborating with IT teams and business stakeholders to deliver scalable and reliable ServiceNow solutions.
Manage technical interactions with ServiceNow support (HI/Impact portal) to track defects and operational support cases.