ServiceNow Developer

Leidos•Chantilly, VA

About The Position

Leidos Intelligence Group is seeking an experienced ServiceNow Developer to support an enterprise IT program. The role provides software development and operations and maintenance (O&M) support for an organizational ServiceNow platform used to track requests, tasks, and metrics. The developer will implement and customize the platform to meet business and mission requirements, and assist the customer with governance and change management. The role follows the full software development lifecycle to develop custom ServiceNow workflows and capabilities, using an agile software development methodology. Responsibilities include platform administration, defining data tables and business logic, managing access controls, supporting data transformations and integrations, migrating update sets between environments, and troubleshooting production issues. The developer will also work with project managers, systems engineers, system architects, and system integrators, and support applications that interface with ServiceNow.

Requirements

  • Must have an active TS/SCI with polygraph.
  • Bachelor's degree and at least 12 years of relatable experience, or a master's degree and at least 10 years of experience.
  • Experience with JavaScript.
  • Demonstrated experience with web-based technologies such as XML, HTML, or CSS.
  • Demonstrated experience with relational databases.
  • Demonstrated experience implementing and customizing ServiceNow modules.
  • Demonstrated experience modifying ServiceNow tables.
  • Demonstrated experience with ServiceNow business rules and scripting.
  • Demonstrated experience performing ServiceNow administration duties.
  • Demonstrated experience troubleshooting problems in ServiceNow.
  • Demonstrated experience providing integration and development support for external systems.

Nice To Haves

  • Demonstrated experience using the Sponsor's ServiceNow Platform.
  • Demonstrated experience developing custom workflows in ServiceNow.
  • ServiceNow Developer certification.

Responsibilities

  • Provide development and operations and maintenance (O&M) support for the ServiceNow platform.
  • Configure and customize the platform to address business and mission requirements.
  • Assist the customer in establishing governance and change management.
  • Use the full software development lifecycle to develop custom ServiceNow workflows.
  • Administer the ServiceNow front end and provide O&M for it.
  • Define data tables and business logic in the ServiceNow platform.
  • Administer ServiceNow user roles, groups, and permissions.
  • Support data transformation activities to load information into ServiceNow.
  • Manage migration of update sets to sub-production and production environments.
  • Troubleshoot production problems related to the ServiceNow platform.
  • Provide ServiceNow integration support with external systems and data sources.
  • Support development of applications that interface with ServiceNow to ensure seamless integration.
  • Work with project managers, systems engineers, system architects, and system integrators to develop and deploy custom workflows.
  • Follow an agile software development methodology to plan, implement, and deliver ServiceNow capabilities.
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