ServiceNow Developer

Leidos • Chantilly, VA

1d

About The Position

Leidos is seeking an experienced ServiceNow Developer to provide Operations, Administration, and Maintenance (OA&M) for the Sponsor’s ServiceNow platforms hosted on C2E-AWS. The work supports operational efficiencies in requirements management and mission networks close-support workflows. The Sponsor has a backlog of more than one hundred IT-related requirements supporting multiple customers, and the work is performed in a team environment with multiple stakeholders at the Sponsor’s location.

The team will maintain the Sponsor’s ServiceNow platforms, automate data collection, and integrate existing corporate data systems to provide actionable and accurate data for decision-making and analysis. The role analyzes, develops, and maintains proposed system modifications, upgrades, and interfaces with external systems. It also involves collaborating with stakeholders using Agile software development methods to define user requirements and customize software application solutions.

Requirements

• Must have a TS/SCI with poly to be considered.
• Bachelor’s degree and at least 18 years of experience, or a master’s degree and at least 15 years of experience.
• Experience developing applications on the ServiceNow platform.
• Experience developing, designing, deploying, operating, and maintaining applications on AWS cloud infrastructure.
• Experience developing and designing ServiceNow software solutions using JavaScript, HTML, or CSS.
• Experience developing and designing MySQL databases for ServiceNow platform integration.
• Experience with system integration and process automation development.
• Experience coordinating and performing upgrades to ServiceNow instances.
• Experience creating ServiceNow reports and dashboards.
• Experience delivering products using Agile software development methods.
• Experience configuring ServiceNow components, including process workflows, forms, approval processes, dashboards, and reports.
• Experience integrating ServiceNow sign-on methods with LDAP or PKI certificates.
• Experience evaluating existing ServiceNow deployments and identifying potential improvements or issues.
• Experience deploying applications on Linux servers.
• Experience deploying authorized application plugins in ServiceNow.

Nice To Haves

• Demonstrated experience facilitating and supporting the rollout of new applications and enhancements within ServiceNow or other software applications.
• Demonstrated experience developing and configuring enterprise IT service management tools.
• Demonstrated experience providing software application O&M support.
• Demonstrated experience performing Business Process Mapping.

Responsibilities

• Provide operations, administration, and maintenance of the Sponsor’s ServiceNow platforms hosted on C2E-AWS.
• Automate data collection and integrate existing corporate data systems to report actionable and accurate data for decision-making and analysis.
• Analyze, develop, and maintain proposed system modifications, upgrades, and interfaces with external systems.
• Collaborate with stakeholders using Agile software development methods to define user requirements and customize software application solutions.
• Coordinate and perform upgrades to ServiceNow instances.
• Create ServiceNow reports and dashboards.
• Configure ServiceNow components, including process workflows, forms, approval processes, dashboards, and reports.
• Evaluate existing ServiceNow deployments and identify potential improvements or issues.
• Deploy applications on Linux servers and deploy authorized application plugins in ServiceNow.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior