ServiceNow Developer

Leidos•Chantilly, VA
•$131,300 - $237,350

About The Position

Leidos Intelligence Group is seeking an experienced ServiceNow Developer to support an enterprise IT program. The role provides software development and operations and maintenance (O&M) support for an organizational ServiceNow platform used to track requests, tasks, and metrics. The developer implements platform configurations and customizations to meet business and mission needs, and supports governance and change management. The role applies the full software development lifecycle to develop custom workflows and ServiceNow capabilities, following an agile methodology for planning, implementation, and delivery. Work includes administering and supporting the ServiceNow front end, defining data tables and business logic, managing user roles, groups, and permissions, supporting data transformations, migrating update sets to sub-production and production environments, troubleshooting production issues, and integrating ServiceNow with external systems and data sources. The developer also supports applications that interface with the platform and collaborates with project managers, systems engineers, system architects, and system integrators. The position requires an active TS/SCI with polygraph and either a bachelor's degree with at least 12 years of related experience or a master's degree with at least 10 years of experience. The advertised pay range is $131,300–$237,350.

Requirements

  • Must have an active TS/SCI with polygraph.
  • Bachelor's degree and at least 12 years of related experience, or a master's degree and at least 10 years of experience.
  • Experience with JavaScript.
  • Demonstrated experience with web technologies such as XML, HTML, or CSS.
  • Demonstrated experience with relational databases.
  • Demonstrated experience implementing and customizing ServiceNow modules.
  • Demonstrated experience modifying ServiceNow tables.
  • Demonstrated experience with ServiceNow business rules and scripting.
  • Demonstrated experience performing ServiceNow administration duties.
  • Demonstrated experience troubleshooting problems in ServiceNow.
  • Demonstrated experience providing integration and development support for external systems.

Nice To Haves

  • Demonstrated experience using the Sponsors ServiceNow Platform.
  • Demonstrated experience developing custom workflows in ServiceNow.
  • ServiceNow Developer certification.

Responsibilities

  • Provide development and operations and maintenance support for the organization's ServiceNow platform.
  • Configure and customize the platform to address business and mission requirements.
  • Assist the customer in establishing governance and change management.
  • Apply the full software development lifecycle to develop custom ServiceNow workflows and capabilities, using an agile methodology for planning, implementation, and delivery.
  • Administer the ServiceNow front end and provide ongoing operational and maintenance support.
  • Define data tables and business logic in the ServiceNow platform.
  • Administer ServiceNow user roles, groups, and permissions.
  • Support data transformation activities to load information into the platform.
  • Manage migration of update sets to sub-production and production environments.
  • Troubleshoot production problems related to ServiceNow.
  • Provide integration support between ServiceNow and external systems and data sources.
  • Support development of applications that interface with ServiceNow to ensure seamless integration.
  • Collaborate with the organization's project manager, systems engineers, system architects, and system integrators to develop and deploy custom workflows.
  • Deliver products and services that collect, analyze, and manipulate data to support the mission.
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