ServiceNow Developer

World Wide Technology Healthcare Solutions•Jenks, OK

5d•$82,400 - $103,000•Onsite

About The Position

World Wide Technology, Inc. (WWT) currently has an opening for a ServiceNow Senior Developer- Workflow Management as a part of our Internal IT Application Services Team. The Internal WWT IT team is the backbone of our company’s technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company’s technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees. By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.

Requirements

Bachelor’s or master’s degree, preferably in Computer Science or Computer Information Systems, OR equivalent experience and/or certifications
3+ Years as a ServiceNow Developer
Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience.
Scripting in various areas (business rules, client scripts, UI actions, ACL, UI policies, portal pages, UI pages)
Ability to configure flows and workflows.
Ability to create and maintain Service Catalog
Demonstrate ability to gather requirements, including problem definition, requirements elicitation, and impact analysis on complex projects spanning multiple stakeholder communities, design and implementation specs, application configuration, workflow configuration, UI configuration, development of reporting, development of requirement integration components, and testing and QA; must be able to coach the team through this process.
Ability to thrive in an agile environment with evolving requirements and possess a good understanding of Agile, Lean, and Scrum principles.
Ability to be self-directed and self-motivated with the ability to work independently.
Ability to be innovative, have outside-the-box creativity and present alternative ideas functionally and technically.
Collaborative, team-oriented, and possess strong interpersonal communication skills

Nice To Haves

Experience integrating ServiceNow with external systems using JDBC and various Web Services, such as JSON, XML, REST, SOAP, etc., is preferred.
Experience with the following ServiceNow Products: ITSM, PPM, FSM, CSM, SPM, AppDev Engine preferred
Experience with ServiceNow Patch and Major Version Upgrade deployment and support will be helpful.
Experience with ServiceNow Automated Test Framework (ATF) to automate and verify applications, customizations, or configurations.

Responsibilities

Assist in the development and configuration of applications using the ServiceNow platform, under the guidance of Technical Lead. This may involve creating forms, fields, workflows, business rules, UI policies, and integrations.
Write and maintain code using scripting languages such as JavaScript and Glide API within the ServiceNow platform. Follow coding standards and best practices as guided by Senior developer.
Conduct unit testing of developed functionalities to ensure they meet the defined requirements. Assist in debugging and troubleshooting application code, identifying, and resolving technical issues.