ServiceNow Developer
About The Position
Leidos is seeking an experienced ServiceNow Developer to provide Operations, Administration, and Maintenance (OA&M) of the Sponsor’s ServiceNow platforms hosted on C2E-AWS. The work supports operational efficiencies in requirements management and mission networks close-support workflows. The Sponsor maintains a backlog of more than one hundred IT-related requirements supporting multiple customers. The role is performed in a team environment supporting multiple stakeholders at the Sponsor’s location. The team provides OA&M for the ServiceNow platforms, automates data collection, and integrates existing corporate data systems to report actionable and accurate corporate data for decision-making and analysis. The developer analyzes, develops, and maintains system modifications, upgrades, and interfaces with external systems, and collaborates with stakeholders using Agile software development methods to define user requirements and customize software application solutions.
Requirements
- Must have a TS/SCI with poly.
- Bachelor’s degree and at least 18 years of experience, or a master’s degree and at least 15 years of experience.
- Experience developing applications on the ServiceNow platform.
- Experience developing, designing, deploying, operating, and maintaining applications on AWS cloud infrastructure.
- Experience developing and designing ServiceNow software solutions using JavaScript, HTML, or CSS.
- Experience developing and designing MySQL databases for ServiceNow platform integration.
- Experience developing system integrations and process automation.
- Experience coordinating and performing upgrades to ServiceNow instances.
- Experience creating ServiceNow reports and dashboards.
- Experience delivering products using Agile software development methods.
- Experience configuring ServiceNow components, including process workflows, forms, approval processes, dashboards, and reports.
- Experience integrating ServiceNow sign-on methods with LDAP or PKI certificates.
- Experience evaluating existing ServiceNow deployments and identifying potential improvements or issues.
- Experience deploying applications on Linux servers.
- Experience deploying authorized application plugins in ServiceNow.
Nice To Haves
- Demonstrated experience facilitating and supporting the rollout of new applications and enhancements within ServiceNow or other software applications.
- Demonstrated experience developing and configuring enterprise IT service management tools.
- Demonstrated experience providing software application O&M support.
- Demonstrated experience performing Business Process Mapping.
Responsibilities
- Provide Operations, Administration, and Maintenance (OA&M) for the Sponsor’s ServiceNow platforms hosted on C2E-AWS.
- Automate data collection and integrate corporate data systems to report actionable and accurate data for decision-making and analysis.
- Analyze, develop, and maintain proposed system modifications, upgrades, and interfaces with external systems.
- Collaborate with stakeholders using Agile software development methods to define user requirements and customize software application solutions.
- Coordinate and perform upgrades to ServiceNow instances.
- Create ServiceNow reports and dashboards.
- Configure ServiceNow components, including process workflows, forms, approval processes, dashboards, and reports.
- Evaluate existing ServiceNow deployments and identify potential improvements or issues.
- Deploy applications on Linux servers and deploy authorized ServiceNow application plugins.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
