ServiceNow Architect

Rootshell Enterprise Technologies•Dallas, TX
•Onsite

About The Position

Rootshell Inc is seeking a ServiceNow Architect for a long-term role in Dallas, Texas. The position involves hands-on implementation and support of the ServiceNow platform, including Incident, Problem, Change, Request, Knowledge, CMDB, Asset, and Service Catalog. The role also requires analysis of processes and systems, collaboration across diverse teams, and communication with technical and non-technical personnel.

Requirements

  • Knowledge of JavaScript, HTML/CSS, AngularJS, Bootstrap, and Jelly.
  • Fundamental understanding of SOAP, REST, and JDBC technologies relevant to ServiceNow integration solutions.
  • Demonstrated experience with process analysis, systems analysis, process architectures, and systems analysis methodologies and practices.
  • Demonstrated teamwork and collaboration skills, including the ability to work with people from diverse backgrounds.
  • Strong communication and interpersonal skills.
  • Problem-solving skills, sound judgment, and decision-making skills.
  • Ability to work under continual deadlines and pressure.
  • Self-motivation, a positive attitude, and adaptability and flexibility in a large organization.

Responsibilities

  • Implement and support the ServiceNow platform, including Incident, Problem, Change, Request, Knowledge, CMDB, Asset, and Service Catalog.
  • Apply process analysis, systems analysis, and related methodologies and practices.
  • Work independently and collaboratively as part of a team.
  • Communicate technical information to technical and non-technical personnel at various organizational levels.
  • Solve problems and make sound decisions while working under deadlines and pressure.
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