Service Writer

NFI Industries•Marysville, OH

About The Position

The Service Writer is responsible for maintaining control over inventory and reports to a local Service Manager. The role coordinates parts distribution and orders, maintains parts and repair-order records, processes invoices, and supports service scheduling and related administrative duties.

Requirements

  • High school degree or GED required.
  • Knowledge of Excel and Word.
  • Computer data-entry skills.
  • Ability to obtain forklift certification.
  • Must be able to lift 75 lbs.

Responsibilities

  • Control parts distribution to mechanics and technicians.
  • Coordinate part orders.
  • Maintain parts lists and repair orders, ensuring parts are charged out.
  • Stock part shelves.
  • Maintain a clean and organized parts room.
  • Enter all invoices, including parts and outside repairs.
  • Coordinate parts returns with the Warranty Department.
  • Track all EZ-Pass and Qualcomms.
  • Perform phone duties.
  • Handle DVCR from drivers.
  • Assist the Service Manager with scheduling work.
  • Control inventory of parts and tires.
  • Enter repair order and invoice data.
  • Perform other duties as assigned.
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