Service Writer
About The Position
The Service Writer supports shop operations by sourcing and purchasing hydraulic parts, providing customers with quotes and expected repair times, and assisting with the scheduling and coordination of repair jobs. The role also assists inside and outside sales teams as needed and may handle parts delivery or pickup. Applied Industrial Technologies is a value-added distributor and technical solutions provider for industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. The company emphasizes putting people first, fair treatment, and growth opportunities for everyone, and is an equal opportunity employer.
Requirements
- At least 2 years of customer service experience.
- Strong analytical and interpersonal skills.
- Organizational skills, including the ability to multitask and prioritize.
- High school diploma or equivalent.
Nice To Haves
- Fluid power or hydraulics product knowledge.
- Purchasing and/or service-writing experience for a hydraulic shop or service department.
Responsibilities
- Source and purchase hydraulic parts to support shop operations.
- Provide customers with quotes and expected repair times.
- Assist in scheduling and coordinating repair jobs.
- Assist the inside and outside sales teams as needed.
- Deliver or pick up parts.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
