Service Writer (RV Service Advisor)
GENERAL RV CENTER•Draper, UT
About The Position
General RV Center is seeking a Service Writer (RV Service Advisor) to support its service department. Service Advisors provide customer service throughout the service experience, help customers understand RV repair and maintenance needs, and build customer relationships. General RV Center is a family-owned RV dealer founded in 1962, operating multiple Supercenters across the country and an inspection facility in Indiana.
Requirements
- Previous customer service experience is required.
- Ability to multitask and complete tasks in a timely and efficient manner.
- Extremely detail-oriented and organized.
- Familiarity with MS Office Suite.
- Valid driver’s license.
Nice To Haves
- Experience with RV or automotive service writing.
Responsibilities
- Provide customers with excellent customer service throughout their entire service experience.
- Schedule service appointments with customers in a timely and efficient manner.
- Communicate with customers to determine required RV repairs or maintenance.
- Submit repair orders with accurate, detailed descriptions of required repairs or maintenance.
- Recommend additional products and services that can enhance customers’ use of their RV.
- Clearly explain technical issues to customers and how they can be repaired.
- Perform other duties as assigned by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance options
- Paid vacations
- 401(k) with company matching
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
