Service Writer (RV Service Advisor)

GENERAL RV CENTER • Ocala, FL

5d

About The Position

General RV Center is seeking a Service Writer (RV Service Advisor) to support customers throughout their service experience. Service Advisors are a key part of the service department, helping customers understand their RV’s repair and maintenance needs while building strong customer relationships.

Requirements

• Previous customer service experience.
• Ability to multitask and complete tasks in a timely and efficient manner.
• Strong attention to detail and organizational skills.
• Familiarity with the MS Office Suite.
• Valid driver’s license.

Nice To Haves

• RV or automotive service writing experience.

Responsibilities

• Provide excellent customer service throughout the entire service experience.
• Schedule service appointments with customers in a timely and efficient manner.
• Communicate with customers to determine the RV repairs or maintenance required.
• Submit repair orders with accurate, detailed descriptions of required repairs or maintenance.
• Recommend additional products and services that can enhance customers’ use of their RV.
• Clearly explain technical issues to customers and describe how they can be repaired.
• Perform other duties as assigned by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance options
• Paid vacations
• 401(k) with company matching

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed