Service Writer
About The Position
Camping World is seeking a Service Advisor to join its growing team. The Service Advisor initiates and processes requests for repair services, provides administrative support to the Service Department, and keeps customers informed about work progress. The role involves determining customers’ specialized product needs and services, suggesting add-on sales, and providing price estimates for designated installations before appointments are scheduled. This commission-based role has uncapped commissions. The estimated total annual compensation range, including base pay and variable compensation earned, is $50,000–$75,000 or more. Camping World offers paid time off, a 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave and tuition reimbursement when eligibility requirements are met, and on-the-job training. Full-time associates are offered a comprehensive benefits package including medical, dental, and vision coverage; part-time associates are offered access to dental and vision coverage.
Requirements
- A minimum of one year of service experience is preferred.
- Previous RV product or camping lifestyle experience.
- Ability to work daily on a computer and perform internet searches as needed.
- Excellent organization and follow-up skills.
- Ability to follow department procedures and policies.
- Valid driver's license preferred.
- May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
- Prolonged periods of standing, stooping, crawling, and bending.
Nice To Haves
- A minimum of one year of service experience.
- Valid driver's license.
Responsibilities
- Determine specialized product needs and services by working directly with customers.
- Suggest add-on sales to increase average transactions.
- Provide price estimates for designated installations before scheduling appointments.
- Keep customers apprised of work progress.
- Initiate and process requests for repair services.
- Provide administrative support to the Service Department.
Benefits
- Paid time off
- 401(k)
- Employee Assistance Program
- Good Sam Roadside Assistance
- Discounts
- Paid parental leave, if eligibility requirements are met
- Tuition reimbursement, if eligibility requirements are met
- On-the-job training opportunities
- Comprehensive benefits package for full-time associates, including medical, dental, and vision coverage
- Access to dental and vision coverage for part-time associates
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
