Service Writer
Apex Automotive•Cary, NC
•Onsite
About The Position
Atlantic Tire & Service is hiring a Service Advisor for its location at 1380 NW Maynard Rd. in Cary, North Carolina. The company provides automotive services and emphasizes honesty, integrity, and doing the job right the first time. The Service Advisor builds customer relationships, provides excellent customer service, and sells recommended services and repairs. Advisors greet and consult customers about their needs and provide value-added recommendations and education about services.
Requirements
- Automotive knowledge and at least 2 years of work experience as a Service Advisor.
- Exceptional customer service skills.
- Honesty and integrity, a positive attitude, and a strong work ethic.
- Team-first mentality.
- Valid driver's license.
Nice To Haves
- Career-minded individuals looking to grow within the company.
Responsibilities
- Ensure customers receive prompt, courteous, and effective service in person or by phone.
- Act as the point of contact between technicians and customers.
- Perform vehicle walk-arounds and document customer concerns so technicians can properly diagnose and service vehicles.
- Keep customers informed about completion times, service expenses, and possible changes.
- Follow and promote high standards of safety, organization, and cleanliness.
- Build customer relationships and sell recommended services and repairs.
- Greet and consult customers about their needs, providing service recommendations and education.
Benefits
- Leading compensation plans with commissions.
- Equity ownership opportunity for the right candidate.
- Health, vision, dental, and life insurance.
- 401(k) with company match.
- Employee discounts.
- Paid holidays, sick days, and PTO.
- Opportunity for growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
