Service Writer

Deep Well Services•Williston, ND

1d•Onsite

About The Position

The Service Writer provides administrative and operational support to the Maintenance and Fleet departments, helping ensure timely and organized coordination of work orders, personnel logistics, and documentation. The role supports operational efficiency and compliance with company standards. This is a full-time, non-exempt, on-site position based at the Williston, North Dakota, Bakken Region Shop. The schedule is Monday through Friday, 8:00 AM–5:00 PM, with flexibility to meet operational demands. Travel is not required, and reliable transportation is required. Work is primarily in a temperature-controlled traditional office, with occasional coordination with shop and field personnel. The employee must successfully pass a pre-employment background check and drug screen. The company describes this job posting as guidelines for expectations rather than an exhaustive list of duties, and additional functions may be assigned by management.

Requirements

At least 2 years of experience in an administrative or support role.
Strong organizational skills and attention to detail.
Ability to prioritize and execute tasks independently.
Proficiency in Microsoft Office Suite and standard office systems.
Strong verbal and written communication skills, including the ability to maintain confidentiality.
Ability to multitask in a fast-paced, deadline-driven environment.
Must successfully pass a pre-employment background check and drug screen.
Ability to work independently with minimal supervision.
Ability to sit, stand, and walk for extended periods; frequently use hands for data entry and office tasks; occasionally lift light office materials; and work in an office setting for extended durations.

Nice To Haves

Associate or bachelor's degree preferred.
Experience with Salesforce or work-order systems preferred.

Responsibilities

Create and maintain work orders, ensuring required parts and labor are allocated correctly.
Review incoming work order requests and assist in coordinating services.
Coordinate travel arrangements and lodging for Fleet Service personnel as needed.
Perform administrative and data-entry tasks in work-order systems for Fleet and Maintenance operations.
Maintain departmental work schedules and support operational planning.
Track equipment certifications and maintain associated records.
Track internal and external certifications for Fleet personnel.
Confirm receivables and process associated documentation.
Support revisions to Fleet Services practices and policies to improve efficiency.
Adhere to and enforce the company Quality Management System.
Assist with Fleet process development initiatives.
Perform other duties as assigned by management.