Longo Toyota of Prosper Service Valet
About The Position
Longo Toyota of Prosper is seeking an eager, well-rounded, and ambitious Service Valet to help maintain smooth and efficient traffic flow through the service facility, improve guest convenience, and keep the service parking area orderly. The role involves welcoming service guests, assisting with their check-in experience, moving and inspecting vehicles, and supporting the Service Consultants and other dealership teams. The Service Valet may also deliver or pick up guests, assist with dealership events, and help in other areas as needed. This position requires frequent movement and work outdoors in varying weather conditions, noisy environments, and small or enclosed spaces. It involves operating motor vehicles, standing or sitting for prolonged periods, and adjusting, moving, and lifting objects weighing up to 50 pounds. The employer states that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Longo Toyota of Prosper is part of Penske Motor Group, which operates Toyota and Lexus dealerships in California and Texas. Penske Motor Group says its mission is to deliver amazing guest experiences that create lifetime partnerships and notes its commitment to community partnerships.
Requirements
- A valid Texas driver’s license and an acceptable, safe driving record.
- Ability to operate a manual transmission.
- Ability to coordinate activities with other employees.
- Ability to read and comprehend instructions and information in English.
- Ability to work well with the public.
- Ability to adjust, move, and lift objects weighing up to 50 pounds.
- Ability to meet the physical demands of the role, including frequent bending, stretching, twisting, reaching, stooping, kneeling, crouching, crawling, and moving through tight or confined spaces.
Nice To Haves
- A high school diploma or equivalent is desired.
- A minimum of six months of customer service experience is desired.
Responsibilities
- Welcome service guests and help make their check-in process simple and easy, including answering questions about the facility.
- Work with Service Consultants to ensure guests’ questions are documented and addressed during their visit.
- Install and remove disposable seat covers, steering wheel covers, floor mats, and ID tags in vehicles brought in for service.
- Retrieve guest vehicles from the parking lot.
- Deliver and pick up guests as needed.
- Inspect vehicles for lot damage that may have occurred during their stay in the service department.
- Record external vehicle damage and vehicle information on check-in sheets when needed, and submit the information to designated personnel.
- Follow up with appropriate personnel to ensure guest concerns are resolved.
- Help maintain a professional appearance of the sales and service departments and courtesy van.
- Secure the courtesy van on the premises, usually inside the shop, at the end of the day.
- Assist with dealership and offsite events, including preparation, organizing, and setup.
- Assist in all areas of the dealership as needed.
- Keep the assigned workplace organized and clean.
- Maintain high ethical standards in all actions.
- Maintain a professional appearance at all times.
Benefits
- Saturday catered lunches.
- Health, dental, and vision insurance with competitive premiums available to full-time team members.
- Paid vacation, with accruals earned on full-time or part-time status.
- Team member referral bonus program.
- Tuition reimbursement.
- Discounts with corporate partners, including GE, Dell, Oakley, Yeti, and Ray-Ban.
- Team member discounts on vehicle service and retail products.
- Development and growth opportunities.
- 401(k) with a company match.
- Onsite fitness center.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
