SAF - IS Regional Program Specialist, Mobile

American Red Cross•Shaw AFB, SC, SC

2d•Onsite

About The Position

The American Red Cross is seeking a Service to the Armed Forces (SAF) Specialist, Mobile, based at Shaw Air Force Base in South Carolina. This role manages and administers Red Cross services for U.S. military members, veterans, and their families, as well as SAF and International Services programs—including International Humanitarian Law, the Youth Action Campaign, and Restoring Family Links—in the assigned area. The work is carried out in accordance with Red Cross policies and procedures, through volunteer management and collaboration with other Red Cross departments. This is a mobile position requiring strict medical and security clearances. Worldwide deployment is a condition of employment: mobile staff typically deploy for six months at a time approximately once every 18–24 months and may be assigned to any military base worldwide, including conflict areas. The role is not eligible for relocation assistance. The specialist must be prepared to live and work on military installations and periodically accompany military deployments. The position manages relationships with military leadership and installation partners, recruits and supports volunteers, oversees local service delivery, and supports emergency communications and crisis response. It also involves reporting on program outcomes, coordinating deployment logistics, and contributing to program improvements and mobile-team support. Travel may be required.

Requirements

Bachelor's degree, or an equivalent combination of education and related experience.
At least 5 years of related experience, or an equivalent combination of education and related experience.
Strong computer skills.
Strong public speaking skills and effective verbal and written communication skills.
Strong interpersonal skills and ability to work independently or as part of a team.
Ability to balance multiple priorities.
Ability to work on a team.
U.S. citizenship.
Ability to obtain a secret security clearance and a no-fee U.S. passport.
Acceptance of work assignments anywhere in the world, including conflict areas where the Red Cross supports U.S. military members and their families.
Ability to meet strict medical and physical deployment requirements, including military-required immunizations and examinations, laboratory testing, and hearing, vision, and dental examinations.
Ability to meet the physical demands of travel and work in austere, remote, or resource-limited environments, which may include prolonged standing or walking, uneven terrain, stairs, handling equipment and personal gear, extended hours, environmental and operational challenges, and required personal protective equipment.
Willingness to follow military installation policies and, when required, wear military uniforms and live and work in harsh or stressful environments.
Operational flexibility to respond to sudden and unpredictable needs; ability to use a computer, software, and office equipment for sustained periods.
Travel may be required.

Nice To Haves

Familiarity with military culture, regulations, and protocol.
Experience with American Red Cross programs and services.
Passion for supporting military members, with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.
Adaptability and ability to adjust quickly to new situations.
Independent problem-solving skills in high-pressure situations, including identifying who to engage and developing actionable solutions.
Ability to collaborate with team members, volunteers, and military personnel to achieve the SAF/IS mission.
Servant-leadership orientation, putting others and the mission first and understanding the hardships of deployment.

Responsibilities

Build and maintain relationships with military leadership, command staff, and installation partners.
Conduct outreach through command briefings, educational sessions, presentations, and individual engagements.
Increase Red Cross visibility through Armed Forces Network, base bulletins, social media, and approved local marketing channels.
Represent the Red Cross at official functions, ceremonies, and community events.
Manage the volunteer engagement cycle, including recruitment, onboarding, training, supervision, recognition, and offboarding.
Recruit and mentor leadership volunteers supporting SAF/IS, Disaster Cycle Services, Training Services, and Blood Services.
Use Volunteer Connection to manage volunteer documentation, communication, and compliance.
Promote an inclusive volunteer environment aligned with Red Cross values.
Ensure consistent, high-quality delivery of Red Cross programs for service members, veterans, and their families.
Supervise volunteer service delivery teams and coordinate educational briefings, workshops, and special events.
Provide family support, including wellness check-ins, emergency communications, and referrals to community resources.
Maintain emergency communication casework rosters, unit contacts, and case logs in accordance with mission guidelines.
Promote and implement International Services programs in the local community.
Serve as a deployable member of the SAF Mobile Team for overseas assignments and support U.S. military operations across the Middle East, Africa, and Eastern Europe.
Live and work on military installations while following base policies, customs, and operational requirements.
Maintain deployment readiness, including required medical clearances, training certifications, and security standards.
Support emergency, surge, and disaster operations as part of the Hero Care Network Contingency Team.
Participate in readiness drills, maintain casework proficiency, and respond to emergency communications and crisis situations as needed.
Monitor service delivery outcomes, ensure accurate program documentation and reporting, and identify trends and service needs.
Recommend program improvements and collaborate with Red Cross leadership on deployment feedback, staff mentorship, and mobile-team onboarding.
Assist with travel coordination, logistics, and reporting for mobile deployments.