SAF Specialist

American Red Cross•Biloxi, MS

3d•Onsite

About The Position

The American Red Cross is seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division. The position manages and administers Red Cross services for U.S. military members, veterans, and their families, and supports International Services programs. It is regional and requires on-site attendance; remote work is not available. Worldwide deployment is a condition of employment. Mobile staff typically deploy for six months at a time, approximately once every 18–24 months, and may be assigned to any military base worldwide. Mobile staff must meet and maintain medical, security, and other readiness requirements. The role serves as the Red Cross representative at the assigned location, develops relationships with military leadership and community partners, and manages a volunteer engagement program. It oversees delivery of Service to Armed Forces and International Services programs, coordinates support in military treatment facilities and VA hospitals, and provides guidance to volunteers. The position also manages budgets, expenditures, program reporting, and continuous improvement. Mobile staff additionally support day-to-day and emergency operations of the Hero Care Center as part of the Hero Care Network Contingency Team, maintain casework proficiency through training and readiness activities, and respond to emergency, surge, and disaster situations. Assignments may involve conflict areas, harsh and stressful conditions, military uniforms, and accompanying the military on deployments.

Requirements

Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or a related field, or related equivalent experience.
At least 5 years of related experience in program management or a related field.
Strong computer skills.
Public speaking skills and effective verbal and written communication skills.
Strong interpersonal skills and ability to work effectively independently and as part of a team.
Ability to balance multiple priorities.
U.S. citizenship.
Ability to obtain a secret security clearance and a no-fee U.S. passport.
Ability and willingness to accept work assignments anywhere in the world, including conflict areas.
Ability to meet strict medical and physical requirements, including immunizations required by the U.S. military.
Ability to maintain required medical and security clearances and deployment readiness.
Ability to work on-site; remote work is not available.
Ability to wear military uniforms and live and work in harsh and stressful environments in conflict areas when required.
Willingness to periodically accompany the military on deployments.

Nice To Haves

Passion for supporting military members, with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.
Ability to adapt and manage ambiguity while engaging others to solve complex problems.
Ability to thrive on service and teamwork.
Familiarity with military culture, regulations, and protocol.
Experience with American Red Cross programs and services.

Responsibilities

Manage and administer American Red Cross services for U.S. military members, veterans, and their families in accordance with Red Cross policies and procedures.
Support delivery of International Services programs and services.
Provide support, development, and leadership guidance to volunteers.
Represent the Red Cross at the assigned location and build relationships with military leadership, key organizations, and community leaders.
Cultivate partnerships with local government organizations, corporate partners, civic organizations, and charitable and nonprofit agencies.
Conduct outreach through command meetings, education briefings, presentations, information sessions, and workshops.
Promote Red Cross services through local Armed Forces Network opportunities, social media, and base advertising.
Manage the volunteer engagement program and cycle for delivery of programs and services on military installations and in local communities.
Develop local needs assessments and Volunteer Program Plans using processes established by Volunteer Resources.
Recruit and train leadership volunteers to support placement and supervision of staff and programs across SAF/IS U.S. programs, Training Services, Disaster Cycle Services, and Armed Forces Blood Services.
Use the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers.
Ensure consistent delivery of SAF and IS U.S. services and supervise volunteer Service Delivery staff.
Coordinate services to military treatment facilities and VA hospitals, including rehabilitation programs, material assistance, resiliency training, and morale items and support.
Manage support for military members and families, including family follow-up information, referrals, and related services.
Provide local information to the emergency communications center as appropriate.
Develop outreach strategies to promote International Services U.S. programs and inform the local community about available services.
Develop and manage budgets and expenditures to keep programs within budget.
Monitor and report program outcomes and results, recommend continuous improvements, and ensure metrics are met.
Support day-to-day Hero Care Center operations and emergency needs as a member of the Hero Care Network Contingency Team.
Complete training and readiness requirements to maintain casework proficiency, including working shifts and participating in readiness drills.
Respond to emergency, surge, and disaster situations as needed.
Maintain medical and security requirements and participate in annual deployment familiarization, training, and meetings.
When activated, participate in additional preparation trainings and meetings for deployment.