Service to the Armed Forces (SAF) Specialist, Non-Mobile, Temporary

American Red Cross•Ft Riley, KS

4d•Onsite

About The Position

The American Red Cross is hiring a non-mobile Service to the Armed Forces (SAF) Specialist at Fort Riley, Kansas. This is a temporary position scheduled to start January 4, 2027, and run through approximately September 24, 2027. The position is not eligible for relocation assistance. The Specialist manages and administers American Red Cross services for U.S. military members, veterans, and their families in accordance with Red Cross policies and procedures. The role also manages SAF and International Services (IS) programs within its jurisdiction, including International Humanitarian Law (IHL), Youth Action Campaign (YAC), and Restoring Family Links (RFL). Program delivery involves managing volunteers and collaborating with other Red Cross departments. The position builds relationships with military leadership, command staff, and installation partners; conducts community outreach; and represents the Red Cross at official and community events. It manages the volunteer engagement cycle, supervises service delivery teams, and ensures high-quality delivery of Red Cross programs. The Specialist also provides family support services, maintains emergency communication casework records, monitors program outcomes, and contributes to reporting and program improvement. Travel may be required, and the role may assist with logistics and reporting for mobile deployments.

Requirements

Bachelor’s degree, or an equivalent combination of education and related experience.
At least 5 years of related experience, or an equivalent combination of education and related experience.
Strong computer skills.
Effective public speaking and verbal and written communication skills.
Strong interpersonal skills and the ability to work independently or as part of a team.
Ability to balance multiple priorities.
Ability to work on a team.
Operational flexibility to meet sudden and unpredictable needs.
Ability to use a personal computer, applicable software, and office equipment for sustained periods.

Nice To Haves

Familiarity with military culture, regulations, and protocol.
Experience with American Red Cross programs and services.
Passion for supporting military members, with the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.
Adaptability and ability to adjust quickly to new situations.
Independent problem-solving skills, including handling high-pressure situations and developing actionable solutions.
Ability to collaborate with team members, volunteers, and military personnel to support the SAF/IS mission.
Servant-leader approach that puts others and the mission first and recognizes the hardships of deployment.

Responsibilities

Build and maintain relationships with military leadership, command staff, and installation partners.
Conduct outreach through command briefings, education sessions, presentations, and individual engagements.
Increase Red Cross visibility through Armed Forces Network, base bulletins, social media, and approved local marketing channels.
Represent the Red Cross at official functions, ceremonies, and community events.
Manage the volunteer engagement cycle, including recruitment, onboarding, training, supervision, recognition, and offboarding.
Recruit and mentor leadership volunteers supporting SAF/IS, Disaster Cycle Services, Training Services, and Blood Services.
Use Volunteer Connection to manage volunteer documentation, communication, and compliance.
Promote a positive and inclusive volunteer environment aligned with Red Cross values.
Ensure consistent, high-quality delivery of Red Cross programs to service members, veterans, and their families.
Supervise volunteer service delivery teams and coordinate educational briefings, community workshops, and special events.
Provide family support services, including wellness check-ins, emergency communications, and referrals to community resources.
Update SAF Hero Care Network emergency communication casework rosters, unit contacts, and case logs according to mission guidelines.
Promote and implement International Services programs in the local community.
Monitor service delivery outcomes and ensure accurate documentation and reporting of program activities.
Identify trends, assess service needs, and recommend program improvements.
Collaborate with Red Cross leadership on deployment feedback, staff mentorship, and onboarding support for mobile team members.
Assist with travel coordination, logistics, and reporting as needed for mobile deployments.