Service to the Armed Forces (SAF) Specialist, Mobile

American Red Cross • Hampton, VA

2d • $60,200 - $64,240 • Onsite

About The Position

The American Red Cross is hiring a Service to the Armed Forces (SAF) Specialist for its mobile staff at Joint Base Langley-Eustis in Virginia. The role manages and administers Red Cross services for U.S. military members, veterans, and their families, as well as SAF and International Services programs in the assigned area. This includes programs such as International Humanitarian Law, the Youth Action Campaign, and Restoring Family Links, delivered in coordination with volunteers and other Red Cross departments.

This is a worldwide-deployable position. Mobile staff typically deploy for six months at a time, approximately once every 18–24 months, and may be assigned to any military base worldwide, including conflict areas. The role supports U.S. military operations, including in the Middle East, Africa, and Eastern Europe, and may involve living and working on military installations or in austere, remote, resource-limited, harsh, and stressful environments. Worldwide mobility, medical and physical clearance, required immunizations, training certifications, and security standards are conditions of employment. U.S. citizenship is required, and candidates must be able to obtain a secret security clearance and a no-fee U.S. passport. Relocation assistance is not available.

The position requires a bachelor's degree or an equivalent combination of education and related experience, and a minimum of five years of related experience or an equivalent combination. The salary range in Virginia is $60,200–$64,240. Salary is aligned with the geographic location where work is primarily performed and may also depend on skills, experience, and comparison with employees in the role.

The role requires strong computer, communication, public-speaking, interpersonal, and teamwork skills, as well as the ability to balance multiple priorities. Familiarity with military culture, regulations, and protocol, and experience with American Red Cross programs and services, are desired. Travel may be required. Physical demands include sustained computer and office-equipment use, potentially prolonged sitting, driving, and working in challenging conditions. Deployment assignments may additionally require prolonged standing or walking, traversing uneven terrain, climbing stairs, handling equipment and personal gear, extended work hours, and using required personal protective equipment.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience.
• Minimum five years of related experience, or equivalent combination of education and related experience.
• U.S. citizenship.
• Ability to obtain a secret security clearance and a no-fee U.S. passport.
• Must accept work assignments anywhere in the world, including conflict areas where the Red Cross supports military members and their families.
• Must meet strict medical and physical requirements for deployment, including military-required immunizations and examinations that may include physical examination, laboratory testing, hearing, vision, and dental examination.
• Must maintain required deployment medical clearances, training certifications, and security standards.
• Strong computer skills, including ability to use a personal computer, applicable software, and office equipment for sustained periods.
• Public-speaking skills and effective verbal and written communication skills.
• Strong interpersonal skills and ability to work independently and as part of a team.
• Ability to balance multiple priorities.
• Ability to meet the physical demands of international travel and work in austere, remote, or resource-limited environments, which may include prolonged standing or walking, uneven terrain, stairs, handling equipment and personal gear, extended work hours, and required personal protective equipment.
• Travel may be required.

Nice To Haves

• Familiarity with military culture, regulations, and protocol.
• Experience with American Red Cross programs and services.
• Passion for supporting military members and the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.
• Adaptability and ability to adjust quickly to new situations.
• Independent problem-solving skills for handling high-pressure situations and developing actionable solutions.
• Ability to collaborate with team members, volunteers, and military personnel to achieve the SAF/IS mission.
• Servant-leader approach, putting others and the mission first, and understanding the hardships of deployment.

Responsibilities

• Build and maintain relationships with military leadership, command staff, and installation partners.
• Conduct outreach through command briefings, education sessions, presentations, and individual engagements.
• Increase Red Cross visibility through Armed Forces Network, base bulletins, social media, and approved local marketing channels.
• Represent the Red Cross at official functions, ceremonies, and community events.
• Manage volunteer recruitment, onboarding, training, supervision, recognition, and offboarding.
• Recruit and mentor leadership volunteers supporting SAF/IS, Disaster Cycle Services, Training Services, and Blood Services.
• Use the Volunteer Connection platform to manage volunteer documentation, communication, and compliance.
• Promote an inclusive volunteer environment aligned with Red Cross values.
• Ensure consistent, high-quality delivery of Red Cross programs to service members, veterans, and their families.
• Supervise volunteer service-delivery teams and coordinate educational briefings, community workshops, and special events supporting SAF/IS objectives.
• Provide family support services, including wellness check-ins, emergency communications, and referrals to community resources.
• Update SAF Hero Care Network Services emergency communication casework rosters, unit contacts, and case logs in accordance with mission guidelines.
• Promote and implement International Services programs in the local community.
• Deploy as a member of the SAF Mobile Team for overseas assignments and support U.S. military operations across assigned regions.
• Live and work on military installations in accordance with base policies, customs, and operational requirements.
• Maintain deployment readiness, including medical clearances, training certifications, and security standards.
• Support emergency, surge, and disaster operations as part of the Hero Care Network Contingency Team.
• Participate in readiness drills, maintain casework proficiency, and respond to emergency communications and crisis situations as needed.
• Monitor service-delivery outcomes, document and report program activities, identify trends and needs, and recommend program improvements.
• Collaborate with Red Cross leadership on deployment feedback, staff mentorship, and onboarding support for mobile team members.
• Assist with travel coordination, logistics, and reporting for mobile deployments.
• Periodically accompany the military on deployments.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, comprising six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level