Service to the Armed Forces: Specialist - Minot Air Force

American Red Cross•Minot, ND

8d•Onsite

About The Position

The American Red Cross is seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division. The role manages and administers Red Cross services for U.S. military members, veterans, and their families, while also supporting International Services programs. It provides support, development, and leadership guidance to volunteers and requires compliance with Red Cross procedures and applicable laws and regulations. The position is on-site; remote work is not available. The specialist represents the Red Cross at an assigned location, builds relationships with military leadership and community partners, and develops local outreach and marketing efforts. The role manages volunteer engagement, including needs assessment, volunteer recruitment and training, and use of the Volunteer Connection platform. It oversees delivery of military and International Services programs, coordinates support to military treatment facilities and VA hospitals, and helps provide assistance and referrals to military members and their families. The position also manages program budgets and expenditures, monitors and reports program outcomes, and recommends improvements. As a mobile position, it requires worldwide deployment when activated, typically for six months at a time approximately every 18–24 months. Staff must maintain medical and security readiness, meet deployment and physical requirements, and be prepared to work in difficult conditions, including conflict areas. Mobile staff also support Hero Care Center operations, maintain casework proficiency, and respond to emergency, surge, and disaster situations.

Requirements

Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or a related field, or related equivalent experience.
At least 5 years of related experience in program management or a related field.
Strong computer skills.
Public speaking skills and effective verbal and written communication skills.
Strong interpersonal skills and ability to work independently and as part of a team.
Ability to balance multiple priorities.
U.S. citizenship.
Ability to obtain a secret security clearance and a no-fee U.S. passport.
Ability to accept assignments anywhere in the world, including conflict areas.
Ability to meet strict medical and physical requirements, including immunizations required by the U.S. military.
Ability to maintain required medical and security readiness and participate in required deployment training and meetings.
Ability to work in harsh and stressful environments; some assignments may require wearing military uniforms and living and working alongside deployed military personnel.
Ability to travel and participate in meetings and conferences; staff may be asked to be on 24-hour call during major disasters.
Ability, depending on assignment, to visit other locations, stand, walk, manipulate light-to-medium weights up to 20 pounds, drive, and work under challenging conditions.
Ability to use a keyboard and operate equipment, with the required hand-eye coordination, dexterity, and visual acuity.

Nice To Haves

Passion for supporting military members and physical stamina and emotional capacity to live and work alongside deployed military members in difficult environments.
Adaptability and ability to manage ambiguity and engage others in solving complex problems.
Independent problem-solving skills, including handling high-pressure situations and developing actionable solutions.
Ability to collaborate with team members, volunteers, and military personnel.
Servant-leader approach that places others and the mission first.
Familiarity with military culture, regulations, and protocol.
Experience with American Red Cross programs and services.

Responsibilities

Manage and administer Red Cross services for U.S. military members, veterans, and their families in accordance with policies and procedures.
Support delivery of International Services programs and services.
Provide support, development, and leadership guidance to volunteers.
Represent the Red Cross at assigned locations and build relationships with military leadership, community leaders, and external organizations.
Conduct community outreach through command meetings, briefings, presentations, workshops, and information sessions.
Promote Red Cross services through local Armed Forces Network, social media, and base advertising opportunities.
Manage the volunteer engagement program, including local needs assessments, volunteer program plans, recruitment, training, supervision, documentation, recognition, and communication.
Recruit and train leadership volunteers to support SAF/IS U.S. programs, Training Services, Disaster Cycle Services, and Armed Forces Blood Services.
Ensure consistent delivery of SAF and IS U.S. services and supervise volunteer service-delivery staff.
Coordinate services to military treatment facilities and VA hospitals, including rehabilitation programs, material assistance, resiliency training, morale items, and support.
Manage support services for military members and families, including follow-up information, referrals, and related services.
Provide local information to support the emergency communications center, as appropriate.
Develop outreach strategies to promote International Services U.S. programs and inform the local community about available services.
Develop and manage budgets and expenditures; monitor and report program outcomes and recommend continuous improvements.
Support day-to-day and emergency Hero Care Center operations as a member of the Hero Care Network Contingency Team.
Complete training and maintain casework proficiency, including working shifts and participating in readiness drills.
Respond to emergency, surge, and disaster situations as needed.
Maintain medical and security requirements and participate in annual deployment familiarization and activation-related training and meetings.
Deploy on short-term assignments worldwide when activated, including assignments in conflict areas, and periodically accompany the military on deployments.