SAF Specialist

American Red Cross•Fort Bliss, TX, TX

10d•Onsite

About The Position

The American Red Cross is seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division. The position is regional and requires on-site attendance; remote work is not available. Worldwide deployment is a condition of employment. Mobile staff typically deploy for six months at a time, approximately once every 18–24 months, and may be assigned to any military base worldwide. Candidates must complete strict medical and security clearances before employment. Relocation assistance is available only to current employees within a 50-mile radius within the division. The role manages and administers American Red Cross services for U.S. military members, veterans, and their families, in accordance with Red Cross policies and procedures, and supports International Services programs. It includes relationship-building and community outreach, volunteer program management, service delivery oversight, budget and expenditure management, and reporting on program outcomes. The specialist provides support, development, and leadership guidance to volunteers and must perform duties in compliance with standard operating procedures and applicable federal, state, and local regulations. Mobile staff also support day-to-day and emergency operations of the Hero Care Center as part of the Hero Care Network Contingency Team, maintain casework proficiency through training, shifts, and readiness drills, and respond to emergency, surge, and disaster situations as needed. Staff must maintain medical and security requirements and participate in deployment familiarization and other preparation. The position requires U.S. citizenship, the ability to obtain a secret security clearance and no-fee U.S. passport, worldwide mobility, and willingness to accept assignments anywhere the Red Cross serves military members and families, including conflict areas. Assignments may involve required immunizations, wearing military uniforms, and living and working in harsh and stressful conditions.

Requirements

Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or a related field, or related equivalent experience.
At least 5 years of related experience in program management or a related field.
Strong computer skills.
Public speaking skills and effective verbal and written communication skills.
Strong interpersonal skills and ability to work independently or as part of a team.
Ability to balance multiple priorities.
U.S. citizenship.
Ability to obtain a secret security clearance and a no-fee U.S. passport.
Worldwide mobility and willingness to accept work assignments anywhere in the world, including conflict areas.
Ability to meet strict medical and physical requirements, including immunizations required by the U.S. military.
Ability to maintain medical and security requirements and complete readiness training and deployment preparation.
Ability to live and work in harsh and stressful environments; may be required to wear military uniforms.

Nice To Haves

Passion for supporting military members and the physical stamina and emotional capacity to live and work alongside deployed military members in harsh climates and difficult environments.
Ability to thrive in service and teamwork, adapt to ambiguity, and engage others in solving complex problems.
Familiarity with military culture, regulations, and protocol.
Experience with American Red Cross programs and services.

Responsibilities

Manage and administer Red Cross services for U.S. military members, veterans, and their families in accordance with organizational policies and procedures.
Support delivery of International Services programs and services.
Provide support, development, and leadership guidance to volunteers.
Represent the Red Cross at assigned locations and build relationships with military leadership, key organizations, community leaders, and local partners.
Conduct outreach through command meetings, education briefings, presentations, information sessions, and workshops.
Promote Red Cross services through local Armed Forces Network, social media, and base advertising opportunities.
Manage the volunteer engagement program and cycle for delivery of Red Cross programs and services on military installations and in local communities.
Develop and implement local needs assessments and Volunteer Program Plans using processes established by Volunteer Resources.
Recruit and train leadership volunteers to support placement and supervision of staff and programs across SAF/IS U.S. programs and services, Training Services, Disaster Cycle Services, and Armed Forces Blood Services.
Use the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers.
Ensure consistent delivery of SAF and IS U.S. services and supervise volunteer Service Delivery staff.
Coordinate services to military treatment facilities and VA hospitals, including rehabilitation programs, material assistance, resiliency training, and morale items and support.
Manage support services for military members and their families, including family follow-up information, referrals, and related services.
Provide local information to support the emergency communications center, as appropriate.
Develop outreach strategies to promote International Services U.S. programs and inform the local community about available services.
Develop and manage budgets and expenditures to keep programs within budget.
Monitor and report program outcomes and results, recommend continuous improvement, and ensure metrics are consistently met.
Support Hero Care Center day-to-day operations and emergency needs as part of the Hero Care Network Contingency Team.
Complete required training and maintain casework proficiency, including working shifts and participating in readiness drills.
Respond to emergency, surge, and disaster situations as needed.
Maintain medical and security readiness requirements and participate in deployment familiarization, training, and meetings.
Deploy worldwide when called upon and periodically accompany the military on deployments.