SAF Specialist

American Red Cross • Augusta, GA

7d • Onsite

About The Position

The American Red Cross is seeking a Mobile SAF-IS Regional Program Specialist to support the Service to Armed Forces and International Services Division. The position manages and administers Red Cross services for U.S. military members, veterans, and their families, and supports International Services programs. It provides guidance and support to volunteers and ensures work complies with Red Cross procedures and applicable regulations. The role is on-site; remote work is not available. It requires worldwide mobility and deployment readiness. Mobile staff typically deploy for six months at a time, approximately once every 18–24 months, and may be assigned to any military base worldwide. Relocation assistance is available only to current employees relocating within a 50-mile radius within the division.

The specialist serves as a Red Cross representative at assigned locations, builds relationships with military leadership and community partners, and manages volunteer engagement and local service delivery. The role also oversees program budgets, expenditures, reporting, and performance improvement. Mobile-specific duties include supporting Hero Care Center operations, maintaining casework proficiency and deployment readiness, and responding to emergencies, surges, and disasters.

Work is primarily indoors, with possible exposure to hazards associated with emergency relief work. The position may involve travel throughout the chapter jurisdiction, state, and Red Cross system, and staff may be asked to remain on 24-hour call during major disasters. Mobile assignments may involve conflict areas, harsh and stressful conditions, living and working alongside deployed military members, and wearing military uniforms.

Requirements

• Bachelor’s degree in business or public administration, human resources management, community organization, social or health sciences, or a related field, or related equivalent experience.
• At least 5 years of related experience in program management or a related field.
• Strong computer skills.
• Public speaking skills and effective verbal and written communication skills.
• Strong interpersonal skills and ability to work independently or as part of a team.
• Ability to balance multiple priorities.
• U.S. citizenship.
• Ability to obtain a secret security clearance and a no-fee U.S. passport.
• Ability to meet and maintain strict medical, security, and physical requirements, including immunizations required by the U.S. military.
• Ability and willingness to deploy worldwide and accept assignments anywhere in the world, including conflict areas.
• Ability to complete required readiness trainings and meetings and participate in deployment familiarization.
• Ability to work in harsh and stressful environments; may be required to wear military uniforms.
• Depending on assignment, ability to visit other locations, stand and walk, and lift, carry, or move light to medium weights up to 20 pounds.
• Good hand-eye coordination, arm, hand, and finger dexterity, visual acuity, and overall mobility; work may involve prolonged sitting and driving.
• Ability to travel and participate in meetings and conferences; may be asked to be on 24-hour call during major disasters.

Nice To Haves

• Passion for supporting military members and physical stamina and emotional capacity to live and work alongside deployed military members in difficult environments.
• Ability to thrive through service and teamwork, adapt to ambiguity, and engage others in solving complex problems.
• Adaptability and ability to adjust quickly to new situations.
• Independent problem-solving skills, including handling high-pressure situations and developing actionable solutions with appropriate partners.
• Ability to collaborate with team members, volunteers, and military personnel.
• Servant-leadership approach that puts others and the mission first and recognizes deployment hardships.
• Familiarity with military culture, regulations, and protocol.
• Experience with American Red Cross programs and services.

Responsibilities

• Manage and administer delivery of Red Cross services for U.S. military members, veterans, and their families, and support International Services programs.
• Provide support, development, and leadership guidance to volunteers.
• Represent the Red Cross at assigned locations and build relationships with military leadership, community leaders, government organizations, corporate partners, civic groups, and nonprofit agencies.
• Promote Red Cross services through command meetings, briefings, presentations, information sessions, social media, and local advertising opportunities.
• Manage the volunteer engagement program, including assessing local needs, developing a Volunteer Program Plan, recruiting and training leadership volunteers, and overseeing placement and supervision.
• Use the Volunteer Connection Platform to manage, document, train, recognize, and communicate with volunteers.
• Ensure consistent delivery of SAF and IS U.S. services and supervise volunteer service-delivery staff.
• Coordinate services for military treatment facilities and VA hospitals, including rehabilitation programs, material assistance, resiliency training, morale items, and support.
• Manage military community outreach, special events, projects, family follow-up information, referrals, and related support services.
• Provide local information to support the emergency communications center, as appropriate.
• Develop strategies to promote International Services U.S. programs and inform the community about available services.
• Develop and manage budgets and expenditures; monitor and report program outcomes and results; recommend improvements to meet metrics.
• Support day-to-day operations and emergency needs of the Hero Care Center as part of the Hero Care Network Contingency Team.
• Complete trainings and requirements to maintain casework proficiency, including shifts and readiness drills; respond to emergency, surge, and disaster situations as needed.
• Maintain medical and security requirements and participate in annual deployment familiarization, training, and meetings; complete additional preparation when activated for deployment.
• Accept assignments worldwide, including conflict areas, and periodically accompany the military on deployments.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Relocation assistance for current employees within a 50-mile radius within the division.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level