IS Specialist

ABB•Flowery Branch, GA
•Onsite

About The Position

Assist the Plant Network Analyst in supporting local IT functions at ABB’s Flowery Branch, Georgia facility. The role helps ensure reliable operation of computer systems, networks, servers, telecommunications, and end-user technologies that support manufacturing and business operations. The position is onsite and reports to the Engineering Manager. The IS Specialist provides frontline IT support across manufacturing, engineering, quality, maintenance, and business functions; deploys, maintains, and troubleshoots facility IT infrastructure; coordinates with internal support teams and technology procurement; and supports operational excellence and continuous improvement initiatives, including Lean Flex Flow programs. The goal is to provide reliable, secure, and efficient technology services for the facility.

Requirements

  • Bachelor’s degree and 2 or more years of experience, or an associate degree and 4 or more years of experience, in IT infrastructure, including servers, networks, printer systems, and enterprise application environments.
  • Proficiency with Microsoft Windows operating systems and Microsoft 365/Office applications.
  • Demonstrated analytical, troubleshooting, and root-cause problem-solving skills in a complex technical environment.
  • Highly self-motivated, adaptable, and detail-oriented, with strong organizational, communication, and cross-functional collaboration skills and a commitment to accuracy, follow-through, and effective teamwork in a manufacturing environment.
  • Must already have work authorization that permits employment with ABB in the United States.

Nice To Haves

  • Experience with ERP and manufacturing systems, including SAP/BUS, engineering design applications, and quality management software.

Responsibilities

  • Provide frontline IT support for plant operations, resolving hardware, software, network, and user issues across manufacturing, engineering, quality, maintenance, and business functions.
  • Deploy, maintain, and troubleshoot IT infrastructure, including desktops, laptops, tablets, peripherals, network equipment, virtual servers, data backups, and telephony systems.
  • Serve as the local IT liaison, coordinate with internal support teams, manage technology procurement, and recommend hardware and software improvements to meet operational needs.
  • Support operational excellence and continuous improvement initiatives, contribute to Lean Flex Flow programs, and help ensure reliable, secure, and efficient technology services for the facility.

Benefits

  • Choice between two medical plan options: a PPO Copay Plan or a High Deductible Health Plan with a Health Savings Account.
  • Choice between two dental plan options: Core and Core Plus.
  • Vision benefit.
  • Company-paid life insurance equal to 2 times base pay.
  • Company-paid AD&D insurance equal to 1 times base pay.
  • Voluntary life and AD&D coverage, employee-paid up to maximums.
  • Company-paid short-term disability for up to 26 weeks.
  • Company-paid long-term disability at 60% of pay, with an option to buy up to 66 2/3% of pay.
  • Employee-paid supplemental benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
  • Paid parental leave.
  • Employee Assistance Program and Health Advocate support for mental and behavioral health, health navigation, virtual health, and infertility/adoption resources.
  • Employee discount program.
  • 401(k) Savings Plan with company contributions.
  • Employee Stock Acquisition Plan (ESAP).
  • 11 paid holidays.
  • Vacation under a permissive time away policy for salaried exempt positions.
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