IS Technology Specialist

Ochsner Clinic Foundation • Meridian, MS

1d

About The Position

The IS Technology Specialist provides customer service and information technology support, including problem resolution and remote and on-site technical assistance. The role maintains systems and documents system usage and issues, supports products and services, and maintains in-depth knowledge of the service desk. The position also requires compliance with applicable laws, regulations, accreditation standards, and the employer’s Compliance & Privacy Program and Standards of Conduct. The employer may change or add duties, and reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

• High school diploma or equivalent.
• Two years of related information technology experience.
• Proficiency using computers, software, and web-based applications.
• Effective verbal and written communication skills, including the ability to present information clearly and professionally.
• Strong interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to travel throughout and between facilities.

Responsibilities

• Provide excellent customer service and assist with problem resolution.
• Maintain systems and document system use and problems.
• Provide remote and on-site technical support.
• Maintain in-depth knowledge of the service desk.
• Support products and services.
• Perform other related duties as required.
• Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
• Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED