SERVICE-TO-SALES MANAGER
About The Position
Vehicle Exchange Manager Turn Service Visits Into Opportunities. Build Relationships. Drive Growth. $100K+ Earning Potential A Different Kind of Automotive Sales Role At Hanania Automotive Group, we're looking for a strategic, relationship-driven Vehicle Exchange Manager to work directly with our Service Department and help customers discover when upgrading their vehicle may make more financial sense than continuing to invest in their current one. This is not traditional showroom sales. You'll meet customers where they already are—on the service drive—and use vehicle equity, mileage, repair needs, warranties, and current market conditions to identify opportunities that genuinely benefit the customer. If you're a consultative salesperson, service-to-sales expert, or automotive professional who knows how to create opportunities without high-pressure tactics, this could be your next big career move. $100K+ Earning Potential
Requirements
- Proven success in automotive sales, service-to-sales, BDC, or a related customer-facing automotive role.
- Strong understanding of vehicle equity, trade values, repair costs, and automotive ownership economics.
- Comfortable working directly on the service drive and engaging customers in a natural, professional manner.
- Strong consultative selling and closing skills without relying on high-pressure tactics.
- Tech-savvy and comfortable using CRM, equity-mining, appraisal, and dealership management tools.
- Excellent communication, presentation, and relationship-building skills.
- Highly motivated, self-directed, and results-oriented.
- Ability to build strong relationships with Service Advisors and dealership leadership.
- Valid driver's license with an acceptable driving record.
- Must successfully pass a pre-employment background check and hair follicle drug screening.
Nice To Haves
- Service Advisor or Service Department experience is a strong plus.
Responsibilities
- Review daily service appointments, CRM data, equity positions, mileage, warranties, and repair estimates to identify potential vehicle exchange opportunities.
- Engage service customers through a professional, low-pressure approach and introduce them to their vehicle's current market and equity position.
- Conduct equity reviews and present upgrade opportunities based on the customer's individual situation.
- Show customers how a newer vehicle may provide financial advantages compared with continued repairs, maintenance, or their current payment.
- Coordinate immediate, no-obligation vehicle appraisals while the customer's vehicle is being serviced.
- Build a strong partnership with Service Advisors and the Service Department to create seamless customer introductions.
- Follow up with service customers and maintain a pipeline of future vehicle exchange opportunities.
- Utilize CRM and equity-mining technology to consistently identify and develop opportunities.
- Track results and continuously improve the service-to-sales process.
- Represent The Hanania Way by putting the customer's needs first and creating a transparent, consultative experience.
Benefits
- $100K+ earning potential
- Competitive performance-based compensation
- Medical, Dental & Vision Insurance
- Voluntary Benefits
- Company-Paid Life Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) & Paid Leave Time (PLT)
- Ongoing training and professional development
- Career advancement opportunities throughout our growing organization
- Employee discounts on vehicle purchases, parts, and service
- A collaborative, innovative, and performance-driven environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
