Service to Sales Cordinator

McKinney Automotive•Easley, SC

6d•Onsite

About The Position

This position works with customers in the service lane, guiding service customers to the sales floor and helping facilitate their needs. When the service department is not busy or is closed, the employee also performs sales activities. The role calls for someone who can connect service customers with sales opportunities while providing a positive customer experience and maintaining communication between the service and sales teams. The posting also describes an Automotive Sales Associate role focused on building client relationships, identifying customer needs, recommending vehicle solutions, demonstrating vehicles, following up with buyers, and meeting sales goals. The position reports to the Sales Manager and requires a positive, professional approach.

Requirements

Strong interpersonal and communication skills.
Ability to multitask and switch effectively between service and sales roles.
Customer-focused attitude and a positive approach.
Ability to work in a fast-paced environment.
Ability to work flexible hours and weekends.
Self-starter mentality and ambition are preferred.
Willingness to learn product details and improve.
Professional communication skills with customers and team members.
Professional, well-groomed personal appearance.
Clean driving record and valid driver's license.

Nice To Haves

Experience in automotive service or sales.
Self-starter mentality and ambitious spirit.

Responsibilities

Assist service customers by guiding them to the sales floor.
Work in the service lane to facilitate customer needs.
Engage in sales activities when the service department is not busy or is closed.
Maintain strong communication between the service and sales teams.
Provide customer service that enhances the overall customer experience.
Develop client relationships and provide product solutions that meet customer needs.
Build lasting clientele relationships.
Assist customers in selecting vehicles by asking questions and listening to their responses.
Develop product and sales knowledge, including vehicle offerings, optional packages, and technologies.
Deliver professional demonstrations of new and used vehicles.
Follow up with buyers to support successful referral business.
Overcome objections and work effectively in sales situations.
Report objectives, planned activities, reviews, and analyses to the Sales Manager.