Service to Sales Cordinator
About The Position
This position brings service customers to the sales floor and works in the service lane, helping meet customer needs. When the service department is not busy or is closed, the employee also performs sales activities. The role is suited to someone who can convert service customers into sales prospects and provide an excellent customer experience. The position also involves automotive sales responsibilities, including developing customer relationships, recommending vehicle solutions, demonstrating vehicles, following up with buyers, and building referral business. The employee reports to the Sales Manager on objectives, planned activities, reviews, and analyses.
Requirements
- Strong interpersonal and communication skills.
- Ability to multitask and switch effectively between service and sales roles.
- Customer-focused attitude and positive approach.
- Ability to work in a fast-paced environment.
- Phenomenal communication skills with customers and team members.
- Professional, well-groomed personal appearance.
- Clean driving record and valid driver’s license.
Nice To Haves
- Experience in automotive service or sales is preferred.
- Self-starter mentality and ambitious spirit are preferred.
- Eagerness to learn product details and improve.
Responsibilities
- Assist service customers by guiding them to the sales floor.
- Work directly in the service lane to facilitate customer needs.
- Engage in sales activities when the service department is not busy or is closed.
- Maintain strong communication between the service and sales teams.
- Provide customer service that enhances the overall experience.
- Build long-term client relationships and clientele.
- Use consultative selling skills to help customers select vehicles by asking questions and listening to their responses.
- Develop product and sales knowledge, including vehicle offerings, optional packages, and technologies.
- Provide professional demonstrations of new and used vehicles.
- Follow up with buyers to support successful referral business.
- Learn to overcome objections and work effectively in sales situations.
- Report objectives, planned activities, reviews, and analyses to the Sales Manager.
- Bring a positive attitude to work.
Benefits
- Competitive monthly compensation ranging from $60,000.00 to $125,000.00.
- Opportunities for professional growth within McKinney Automotive.
- Supportive and friendly work environment.
- Salary.
- 401K.
- Paid time off.
- Employee benefits.
- Employee discount.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
