Service Technician - Baltimore MD (Student Living)

Greystar Management Services•Arlington, VA

3h•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventative maintenance, prepares vacant apartments for leasing and move-in, maintains property grounds and common areas, and supports safety, cost control, and quality standards. The position may require local routine travel and a flexible schedule that includes on-call work during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property management maintenance, other building maintenance, or a related trade.
May be required to hold various certifications, such as HVAC certifications, and licenses.
Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as a team member.
Proficiency with internet, word processing, spreadsheet, and database management programs to complete required reports and documents.
EPA Type I and II or Universal certification for refrigerant recycling (applies to Certified Service Technicians).
All certifications required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, depending on property size and if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to occasionally lift more than 50 pounds with assistance.
Ability to work a flexible schedule, including taking on-call shifts during evenings, weekends, and holidays.
Local routine travel may be required for business meetings, training programs, or other work-related situations.

Responsibilities

Complete work orders generated by resident service requests and perform preventative maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and move-in by completing pre-move-out inspections, creating maintenance punch lists, scheduling vendors and contractors as needed, obtaining supplies, completing maintenance tasks, and inspecting finished work.
Track maintenance inventory, return unused items to designated locations, and notify the maintenance supervisor when supplies need to be reordered.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, participate in routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect work performed by contractors, vendors, and other service providers to verify that work, materials, and services meet quality standards, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk-management concerns, keep the property in good repair, and communicate physical property needs to management.
Perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) employee medical coverage for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The position may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions; eligibility and program terms may vary.