Service Technician - Baltimore MD (Student Living)

Greystar•Baltimore, MD

2d•$23 - $26•Onsite

About The Position

The Service Technician performs technical and mechanical work to ensure that buildings, grounds, amenities, and common areas meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, maintains supplies and records, and supports upkeep of the property. The technician follows safety and risk-management policies and may inspect contractors’ work and participate in property inspections. The position may require local routine travel and a flexible schedule that includes on-call work during evenings, weekends, and holidays.

Requirements

High school diploma, GED, or related experience and/or training.
At least 2 years of experience in property-management maintenance, other building maintenance, or a related trade.
May be required to hold various certifications, such as HVAC certifications, and licenses.
Proactive and self-motivated, with the ability to work independently, as a leader, and collaboratively as part of a team.
Proficiency in internet, word-processing, spreadsheet, and database-management programs for completing reports and documents.
EPA Type I and II or Universal certification for refrigerant recycling for incumbents in certified service technician roles.
All certifications required by applicable state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property when applicable, depending on property size.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to occasionally lift more than 50 pounds with assistance.
Ability to work a flexible schedule, including on-call coverage during evenings, weekends, and holidays.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track materials and equipment used, return unused items, and notify the maintenance supervisor when reordering is needed.
Complete service-request documentation and other paperwork accurately and on time.
Maintain grounds, common areas, and amenities by picking up debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts rather than replacing them when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, attend routine safety meetings, complete required safety training, and report accidents and incidents promptly and accurately.
Periodically inspect work performed by contractors, vendors, and service providers to verify it meets quality standards, scope, and specifications.
Assist with routine and periodic property inspections to identify safety concerns, maintain the property, and communicate physical needs to management.
Perform other duties as assigned or necessary.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every 5 years thereafter.
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave.
Lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for quarterly or annual bonuses for corporate positions, or weekly, monthly, and/or quarterly bonuses for onsite property positions.