Leasing Manager - Baltimore MD (Student Living)

Greystar Management Services•Arlington, VA
•Onsite

About The Position

The Leasing Manager oversees the community’s marketing, advertising, sales activities, leasing team, and other resources to achieve revenue, occupancy, resident-retention, and leasing goals. The role monitors market and competitor conditions, develops and implements marketing plans, and uses pricing, concessions, incentives, advertising, and technology to increase traffic and leases. The position works with the maintenance team to ensure the community meets appearance and safety standards, checks ready apartments for marketability, and uses merchandising techniques to promote the property. The Leasing Manager also participates directly in leasing, manages renewals and resident communications, reviews operational and financial reports, addresses resident and owner concerns, and supervises the leasing team. The hourly range is $23.00–$26.00. Onsite property positions may also be eligible for weekly, monthly, and/or quarterly bonuses. Benefits are offered to full-time employees and include medical, dental, vision, disability and life insurance; paid time off; onsite housing discounts subject to availability; a paid sabbatical after 10 years of service; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an Employee Assistance Program; and optional insurance and legal plans.

Responsibilities

  • Direct the community’s marketing, advertising, and sales activities to achieve revenue and occupancy goals.
  • Oversee onsite traffic, ready-apartment inventory, rent pricing, concessions, and daily sales and leasing activities.
  • Monitor market and competitor conditions and develop short- and long-term marketing plans and occupancy goals.
  • Develop print and internet advertising strategies and use available technology and property management software to promote the community, communicate with prospects, and generate sales and leasing reports.
  • Coordinate with maintenance to ensure the community meets company standards for appearance and safety.
  • Inspect ready apartments for marketability and use mini-models and other merchandising techniques to promote apartments and the community.
  • Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures.
  • Review financial, shop, traffic, closing-ratio, and operational reports; identify and resolve issues affecting leasing performance; and present marketing and leasing strategies and results to clients, owners, and business managers.
  • Oversee the lease renewal program, resident renewal functions, communications and notifications, and assist with resident move-outs as needed.
  • Respond promptly and courteously to resident and client/owner concerns, resolve problems, and document or route requests to the appropriate people.
  • Interview, hire, orient, train, and manage the performance of leasing team members in accordance with company policies and practices.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including vacation, personal days, sick days, and paid holidays
  • Onsite housing discount at Greystar-managed communities, subject to discount and unit availability
  • Paid sabbatical after 10 years of service and every 5 years thereafter
  • 401(k) with company match up to 6% of pay after 6 months of service
  • Paid parental leave
  • Fertility benefit reimbursement up to $10,000, including adoption or surrogacy
  • Employee Assistance Program
  • Critical illness insurance
  • Accident insurance
  • Hospital indemnity insurance
  • Pet insurance
  • Legal plans
  • Charitable giving program and benefits
  • Potential weekly, monthly, and/or quarterly bonus eligibility for onsite property positions
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