Leasing Manager - Baltimore MD (Student Living)

Greystar•Baltimore, MD

2d•$23 - $26•Onsite

About The Position

The Leasing Manager oversees a community’s marketing, print and internet advertising, sales activities, leasing team, and other resources to achieve revenue, occupancy, resident retention, and leasing goals. The position monitors market and competitor conditions, develops marketing plans and sales strategies, manages pricing and concessions, and uses property management software and operational reports to assess performance. The role works with the maintenance team to maintain the community’s appearance and safety, inspect ready apartments, and use merchandising techniques to promote apartments to prospective residents. The Leasing Manager also participates directly in leasing, prospect qualification, lease preparation, and move-in procedures; oversees lease renewals and resident communications; responds to resident and client concerns; and supervises, trains, and manages the leasing team.

Responsibilities

Direct marketing, advertising, sales, and on-site leasing activities to meet community revenue and occupancy goals.
Monitor market and competitor conditions and develop short- and long-term marketing plans and strategies to sustain occupancy and increase traffic and leases.
Develop print and internet advertising strategies, use technology to communicate with prospects, and generate sales and leasing reports using company property management software.
Coordinate with maintenance to ensure community appearance and safety standards; inspect ready units and use models and other merchandising techniques to promote the community.
Generate and monitor prospect traffic, lease apartments, qualify prospects, prepare lease documents, and complete move-in procedures in accordance with established policies.
Review financial, shop, traffic, closing-ratio, and operational reports; identify and address leasing performance issues; and present marketing and leasing strategies and results to clients, owners, and business managers.
Oversee the lease renewal program, resident renewal events, renewal communications and notifications, and resident move-outs as needed.
Respond promptly and courteously to resident and client/owner concerns, resolve issues, and route or document requests as appropriate.
Interview, hire, orient, train, and manage the performance of leasing team members in accordance with company policies and practices.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including vacation, personal days, sick days, and paid holidays; additional vacation with tenure and a birthday day off after one year of service.
Onsite housing discount for onsite team members at Greystar-managed communities, subject to discount and unit availability.
Paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
May be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.