Service Technician- Courtesy Toyota of Brandon

Asbury Automotive Group•Brandon, FL

23h

About The Position

The Service Technician is responsible for understanding and completing routine repairs needed on customer vehicles. The role performs general repairs and diagnosis, with some assistance, including light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of manufacturer certifications and help deliver a positive customer service experience. The technician performs diagnosis, repairs, preventive and routine maintenance, documents work on repair orders, communicates with service advisors about additional work or delays, and conducts road tests when necessary and practical. The role also involves maintaining technical proficiency, completing manufacturer and compliance training, meeting customer satisfaction goals, and safeguarding customers’ vehicles, property, and information.

Requirements

Previous automotive technician experience is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver’s license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Complete routine vehicle repairs and general diagnosis, with some assistance.
Perform diagnosis and repair across vehicle systems, including light engine work, transmissions, clutches, drive shafts, electrical systems, HVAC, and steering and suspension.
Accurately complete a multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency according to Asbury standards.
Conduct road tests to determine needed work and confirm successful repairs when necessary and practical.
Perform preventive and routine maintenance services.
Use product and technical training assigned by the manufacturer and management, and participate in manufacturer-sponsored training programs and schools.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury’s specified district, regional, and national goals.
Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Return customer vehicles as clean as they were before service.
Complete required training for compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know requirements.
Comply with applicable laws and company policies concerning customer vehicles, property, and information.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for eligible management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Digital career path tool
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Community service initiatives with paid volunteer hours
Employee referral program with bonus opportunities